Estates and Operations Manager

4 weeks ago


Edinburgh, United Kingdom With Kids Full time
  • Any CHAS site, ideally Edinburgh, Balloch or Kinross as the main base, with travel between these required (Hybrid)
  • Closing19th April 2024
  • Advertised from 5th April 2024
  • 35 hours per week. Permanent.
Role

Are you an experienced Estates and Operations Manager? We are looking for an experienced individual who understandsour goals, to join our dynamic team of professionals.

At CHAS, we provide unwavering care across homes, hospices, and hospitals for children who may die young. We createmoments of joy and support families at every step on this hardest of journeys.

The role

Children's Hospices Across Scotland is seeking a dedicated and experienced Estates and Operations Manager toensure the smooth functioning of our properties and facilities across the organisation. In this critical role,you will oversee a dedicated internal team and external contractors, while ensuring compliance with statutory,legislative and Health and Safety requirements. You will lead a team, coordinating all hard facilitiesmanagement services, day to day property management, implementing planned and preventative maintenancestrategies and maintaining high industry standards for CHAS facilities. You will procure and lead on smallprojects working closely with our internal teams. Additionally, you will work closely with clinical andnon-clinical staff in our hospices to meet the ongoing needs of children, families, staff, volunteers andvisitors.

Key Responsibilities

  • Develop and maintain a robust planned and preventative maintenance programme to ensure the safety, operation andcompliance of the CHAS estate.
  • Manage reactive maintenance activities, effectively prioritising requestsand allocating resources.
  • Oversee the development and delivery of the Asset Management plan and worksprogramme, including condition surveys, informing budgeting and financial planning processes.
  • Plan andexecute capital works projects, from tendering to commissioning and overseeing project teams.
  • Specify,tender, negotiate, and manage Estate, Hard FM contracts and services.
  • Monitor and report on the assignedEstate Management and Hard FM budget, ensuring adherence to financial guidelines and preparing multi-yearforecasts.
  • Ensure statutory compliance, conducting assessments, audits, and inspections whilemaintaining relevant records.
  • Lead sustainability and energy management efforts, promoting environmentalaction plans and managing utility contracts.
  • Oversee security procedures and systems for all CHASsites.
  • Develop and maintain effective systems for estate data management.
  • Manage the Hard FMTeam, supporting staff development.
  • Communicate effectively with Operations Manager Soft FM and Head ofFacilities Management & Projects to address site issues and prioritise actions.

Requirements

  • Degree/HNC/HND in a Property or Building Services discipline or five years' relevant experience in a similarrole.
  • Possess IOSH Managing Safely Qualification.
  • Proactive with a positive attitude andexcellent planning and prioritisation skills.
  • Highly developed communication and collaboration skillswith the ability to simplify technical information.
  • Excellent analytical and problem-solving abilities,including the ability to make decisions under pressure.
  • Knowledgeable in Microsoft Office (Word, Excel,Outlook).
  • Wide and detailed knowledge of Hard FM Services, including electrical and mechanicalsystems.
  • Experience in managing multi-site estates with both owned and leasedpremises.
  • Demonstrated team management and organisational skills in a multi-disciplinaryenvironment.
  • Experience in contract management of outsourced services and suppliers.
  • Detailedknowledge of statutory compliance and legislative requirements in property and facilitiesmanagement.
  • Experienced in the use of building management systems and project management.
  • Budgetmanagement skills and experience.
  • Ability to travel to each of our sites across Scotland.

Why CHAS?

At CHAS, we care for dying children and their families. However, we also care about you. Some of the benefits of acareer at CHAS include:

  • A robust induction programme.
  • Development opportunities for your career and leadership progression, andthe time to prioritise your personal development.
  • A supportive and collaborative workenvironment.
  • Opportunity to make a real impact on the community by delivering best-in-classservices.
  • Working across different parts of Scotland with diverse stakeholders.
  • Flexible andhybrid working available.
  • The opportunity to continue paying into existing NHS pension schemes (subjectto eligibility), or membership of the Local Government Pension Scheme.

Further Information

CHAS support families across the whole of Scotland. Our Head Office is based in Edinburgh, and we have two hospices:Rachel House in Kinross and Robin House in Balloch. We also have our fundraising office in Glasgow, dedicatedbases in Aberdeen and Inverness, and Shops in Dunfermline and Kinross.

As this role will closely support our hospices, we would like to speak to candidates who could base themselves fromeither Edinburgh, Kinross or Balloch and we do expect regular travel across these sites with predicted 3 daysonsite/week, varying as needed. The remaining days can be worked remotely.

As a team we work flexibly and are happy to discuss how we can meet business needs while accommodating individualworking patterns and requirements.

We are open to hearing from applicants who feel they could excel in the role but may not have all the skills listedabove. If you have a strong core skillset within Estates and Operations Management and are eager to learn, weencourage you to apply

This post is subject to a Basic Disclosure Scotland check.

Application notes

Interested?

If this sounds like you, then we would love you to apply. You can read more information about the role in theattached job description.

If you would like an informal and confidential discussion about the role, please contact our Head of Facilities andProjects at veronicamccourt@chas.org.uk

The closing date for applications is Friday 19th April 2024.

We expect interviews to take place on 1stMay 2024.

This job doesn’t come up often. In fact, we’ve never advertised it before. Due to an internal move, we are lookingfor someone really special to be the CHAS Director of Nursing and Family Support.

In Scotland, three children a week die from a life-shortening condition. CHAS provides unwavering care for childrenwho may die young, and their whole families. Our team includes nurses, doctors, AHPs, chaplains, social workersand a wide range of family support specialists. They work across two children’s hospices, in community settingsacross the country, and in hospitals alongside NHS staff.

Reporting to the Chief Executive and working hand-in-glove with the Medical Director, you will deliver exceptionalcare for children and families. You will lead a team of 160 nurses and family support staff working across allparts of Scotland and in multiple settings.

Nursing plays a key role in our care, with nurse specialists involved in delivery, education, advanced practice andorganisational leadership. You will inspire our nursing and family support teams to deliver exceptional care inhospice, home and hospital settings. You will work closely and collaboratively with NHS partners, to arrangeseamless care.

You will envisage new ways of delivering care and lead teams through change as we implement our 2024-2028 StrategicPlan. You will inspire people behind our vision of delivering excellent care every day.

You will be an experienced nurse leader, confident at working in a multi-agency way. The majority of staff in ourmulti-disciplinary team are nurses, so you will need to have significant experience of leading nurses andhealthcare professionals. You will be professionally registered but don’t need to be a children’s nurse.

We would be keen to hear from candidates with the following skills and experience:

  • Detailed understanding of nursing and /or family support alongside significant senior nurse leadershipexperience
  • Experienced in a strategic leadership role, working at or close to board level.
  • Atrack record delivering a high quality of care and championing change in line with a strategic plan, supportingcolleagues to think broadly about continuous improvement.
  • Strong core management and leadership skillsincluding communication, collaboration, strategic thinking, innovation, planning, mobilisation, reporting,commercial awareness, people and finance management.

We are open to hearing from people from a range of backgrounds. You may be working at or near board level in the NHS,health and social care partnership, or operating at nurse director level in a children’s or adult’shospice.

The role can be based at any of CHAS’s main sites, with frequent travel to others.

The salary is expected to be c. £98,000, depending on experience, and will be attractive to nurses working at verysenior roles in the NHS and other organisations. A higher salary may be provided to exceptional candidates whoare already working beyond this level. Membership of the NHS Scotland or Local Government Pension Scheme isprovided.

We expect this role to attract interest from Scotland, the UK and internationally so relocation expenses areavailable.

Interviews will be held on 26th April 2024.

This post is subject to a Disclosure Scotland PVG Check.

Interested in leading and supporting the business functions of the ALLIANCE?

The ALLIANCE has an opportunity to join our Corporate Services team as a Finance and Corporate Services Manager, withmanagement responsibility for finance, HR, office management, facilities and IT.

You will provide high level administrative, strategic planning and operational support; manage financial matters andhelp with budgets and financial projections; help develop policies, rules and guidelines for the wholeorganisation; offer advice and support to senior management; prepare reports and submissions about theALLIANCE's resources and operations and help with staff management.

You will have:

  • Accounting qualification, ideally Chartered (ACCA)
  • Proven experience of working in corporateservices
  • Previous experience of using Sage Line 50 accounts
  • Ability to horizon scan to identifyopportunities and risks
  • Excellent organisational skills
  • Experience of staff management within anorganisation
  • Experience of day-to-day management of the finance function
  • Experience of managingthe IT function within an organisation
  • Experience of preparing budgets and quarterly managementaccounts, including variance analyses and reforecasting
  • Experience of preparing and submitting VATreturns
  • Experience of month end, quarter end and year end finances
  • Demonstrable skills inbusiness administration and leadership skills
  • Experience ofoffice management and ability to establish, oversee and develop the organisation’s infrastructure
  • ITskills in word processing, spreadsheets, databases and financial packages
  • Flexible approach

It would be desirable for you to have experience of:

  • Understanding of membership organisations
  • Experience of working with Boards andCommittees
  • Experience of working in the third sector

As an ALLIANCE employee you will benefit from:

  • 210 hours annual leave (equivalent of 30 days)
  • 91 days public holiday (equivalent of 13 days) that canbe taken flexibly
  • Additional leave between Christmas and New Year
  • Contributory pensionscheme
  • Open to flexible working (formal and informal)
  • Hybrid working – opportunity to work fromhome for part of the week
  • Enhanced maternity and paternity pay
  • Employee Assistance Programme
  • Learning and development opportunities
  • Corporate ratesfor gym membership
  • Time off in lieu
  • Cycle Scheme

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talkflexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meetevery point on the job description, if this role and our organisation feels like a good fit for you, we stillwant to hear from you.

Please note, this role is subject to a 6-month probationary period.

The Health Agency is a community led organisation that aims to address local health inequalities that lead to issuesaround health and wellbeing. We were established in 1999 and have been making a positive impact on the lives oflocal residents for 25 years.

As Receptionist you will be the first point of contact, providing a friendly and professional service to all callersand visitors. In addition, you will assist in a variety of administrative duties to support the smooth andefficient operation of The Health Agency.

Benefits of working with us include:

  • Cycle to Work scheme.

You should have experience and a working knowledge of reception duties including Microsoft Office packages. Knowledgeof Salesforce would be beneficial.

At times you will be dealing with multiple callers and visitors therefore you must be able to adapt yourcommunication style and use your own initiative to problem solve. You must also appreciate the need to respectthe confidentiality of individuals and their information. This is a desk share vacancy. You must be able tocommit to the days and working hours required.

The successful candidate will be required to apply for a Basic Disclosure check from Disclosure Scotland. The HealthAgency will cover the cost of the application.

Prostate Scotland, Scotland’s prostate disease charity is looking for an enthusiastic Communications and SupporterCare Administrator to help us in our communications, supporter care and fundraising. Prostate Scotland is a busyactive charity working across Scotland to inform, support and advance on prostate cancer and disease. You willplay an important role in helping to look after our supporters and fundraisers, assisting with ourcommunications and sending out merchandise to people supporting the charity.

This role will involve:

•Providing support to and administering local level giving and liaising with fundraisers in taking forward activitiesin aid of Prostate Scotland

•Supporting active fundraisers throughout their fundraising journey

•Administering donations and assisting with communications to supporters

•Helping on the development of fundraising and marketing materials and plans to promote Prostate Scotland’s work

•Ensuring that we have up-to-date information on our Customer Relationship Management System.

•Developing, sourcing, managing and dispatching stocks of branded fundraising merchandise and sending these out toour supporters

•Assisting with the co-ordination and development of communications activity with supporters and service users aspart of communications and supporter care team

•Assisting with writing content for social media and website.

Your good people skills will assist us in working with local fundraisers and supporters to help develop fundraisingfor Prostate Scotland in communities and in events across the Scotland. You will also have the opportunity toattend and represent Prostate Scotland at local fundraising and supporter external events.

This new post will play an important role in supporting the charity’s communications and fundraising by providingsupport to and administering local level giving and donations and fundraising events and liaising withfundraisers in taking forward activities in aid of prostate Scotland. The role also will involve helpingadminister donations and assisting with communications with supporters, along with helping on the development offundraising materials and plans to promote Prostate Scotland’s work.

Good administrative, IT and digital skills will be important. Prior knowledge of prostate cancer and disease is notrequired (though helpful) and training about this will be provided.

Occasional travel in Scotland will be required. Management of the post will be from the charity’s Communications andSupporter Care Manager. The post is available on a two-year contract.

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