Senior Training Developer

3 weeks ago

Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

Based within the Emergency Operations Centre (EOC - Horizon Place) the post holder is primarily responsible for devising, preparing, and delivering training interventions and assessments to meet organisation needs and initiatives. This relates to training for both new and existing EOC staff and external bodies when required. This post is offered on a permanent basis.
Identify training needs through monitoring performance and assisting staff to reach and maintain the Trusts Performance standards and contribute to delivering quality patient care.


To ensure training is completed as necessary, the post holder will be required to work across both EOC sites as required.


Provides written and verbal feedback to EOC personnel regarding their progress and any remedial training requirements.
Ensure effective two way communication with EOC personnel across both sites when training and mentoring
Communicate effectively with education team colleagues to ensure continuity and best practice.
Provide the EOC Education Manager with reports relating to training targets
All EOC communication is sensitive and covered by the Calidicott Report and Data Protection Act.
Provides complex information when training EMAS systems processes and Trust Performance standards to EOC staff.

Knowledge, Training and Experience:


Participate in training events and development opportunities identified by the Trust to develop own skills and personal effectiveness
GSCE or equivalent in English and Maths minimum Grade C or above
Recognised teaching qualification e.g L3 AET (Award in Education and Training.
Utilise skills for assessing training requirements for staff on remedial training.
Investigate complaints including Serious Untoward Incidents, Formal Complaints and PALS where complex EOC protocols and processes have been used and a range of not straightforward situations may have occurred.
Planning and Organisational Skills:


Undertake project planning making adjustments if targets arent being met (ongoing).
Allocate staff to training courses to meet organisational requirements across both EOC sites,
Required to plan the EOC training program for new and existing staff across both EOC sites including Local Induction, CAD, Policies and Procedures, EOC Protocols, Mobile Emergency Operational Control (MEOC) vehicle delivery of workshops and remedial training.

Attend meetings, conferences and training events and visiting Lincoln/Nottingham EOC.
Standard keyboard skills and MS office packages when preparing reports and training packages.

Policy and Service Development


Follow National, Trust and EOC protocols to ensure performance targets are being achieved
Implements EOC related policies and proposes changes in working practices

Financial and Physical Resources:


Safe use of specialised computers, and ICCS
Responsible for the safe use of training equipment including radio kit

Deliver local induction to new staff.
Responsible for the teaching of a range of specialist training programs relating to the EOC.
Prepare reports on training programmes, outcomes and performance indicators utilising excel spreadsheets, ICT packages and CAD for EOC Education Manager. The databases will need to be maintained by the post holder.


Required to stand in front of class for lengthy periods (8 hour days) when teaching/training. Over 50% of the time spent sitting in office at VDU.
Moving training equipment (boxes of training equipment) (approx 15+ kilos)

Frequent requirement to concentrate when delivering training or writing reports or training packages.
Needs to be flexible as circumstances may change at short notice to support the needs of the EOC i.e computer failure

Travelling between EOC sites

It should be noted that this job description is not prescriptive and that the role may be required to perform other duties to be carried out as delegated by the EOC Education Manager or other senior manager as requested.


It is your responsibility to ensure that you are fully compliant with EMAS policies and procedures in respect of patient safety, for example Risk Management, Infection Prevention and Control, Safeguarding children and vulnerable adults.
Teaching qualification level 3

Project experience
CMI Recruitment & Selection level 3 or equivalent

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