Senior SEO Account Director
2 weeks ago
This position is initially a 9-month Fixed-Term Contract with possible extension.
We're on the lookout for a talented SEO Account Director to help support and grow our Online Marketing department.
This position can be based on our Stockton HQ, Newcastle or Manchester City Centre sites, on a hybrid basis.
As an SEO Account Director you will be responsible and accountable for the success and delivery of Visualsoft's SEO service. You will own a portfolio of SEO clients and become the go-to key relationship stakeholder for SEO. Relationships and client centricity is key as your key objective is to grow your portfolio's return ensuring the SEO product/service is innovative, efficient and delivered to the highest possible quality.
The SEO Account Director will lead and ensure implementation of the client portfolio across all relevant platforms to the product/service, constantly delivering ROI. By utilising the latest 'best in class' technology and leveraging partnerships to drive excellence the SEO Account Director will put the client first reacting and adapting when required with a strategic mindset.
Strategy and impeccable execution is key to the role, ensuring that clients benefit from the SEO service and have a clear and transparent view of the work carried out.
Overall responsibility for client portfolio SEO relationship
Maintain highest standards of SEO implementation and execution
Continuously strive to produce the highest results for Visualsoft clients via SEO
Coach, mentor and train other Visualsoft staff members to produce the highest quality SEO work for clients.
Be the go to within your client portfolio for all things SEO
Identify and execute client training raising SEO understanding where required
Maintain and increase efficiency of the execution and implementation of SEO across your client portfolio
Develop the service offering to maintain best in class standard
Responsible for commercial growth of the client portfolio using SEO
Identify and assist with sales opportunities within your portfolio
Handle and prepare sales documentation and sales pitches within your portfolio
Maintain expert knowledge at the forefront of SEO. Maintain & Promote Highest Standards of SEO
~ The execution of Visualsofts services must be impeccable, this ensures all clients are serviced fully and efficiently, but also to the best of Visualsoft's ability at all times.
Measured by Net Promoter Score (NPS), utilise your relationship and generation of results to ensure NPS is constantly high.
Client Satisfaction Surveys (CSAT) will be conducted at all available touch points, as Senior SEO Account Director it is imperative that your client portfolio gives positive responses.
Continuously strive to produce the highest results for Visualsoft clients via SEO.
Control & Own SEO Strategy
Devise and own best in class SEO strategies of your portfolio of clients.
This role requires someone with exceptional communication and client relationship/management skills and who is an absolute expert within the SEO industry.
Extensive proven experience either agency or client side specialising in SEO
Extensive experience of SEO management
Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement
Experience in building and executing SEO strategies, whether in-house or for clients
Client-facing experience at a senior level
Analytical and data driven
Forward thinking to be in front of the industry, Alphas and Betas with AB/Testing, results to be shared and used to inform strategy improvements. Implement client plans that link back to business and marketing objectives.
Ability to navigate complex account or business decisions that demonstrates a level of total autonomy when it comes to client business. Through the trusted relationship with clients, facilitate the conversation that mitigates any risk to client business. Ability to assimilate complex information and relay it to clients in an effective and understandable way that demonstrates complete control over their account whilst involving them in the decision making process. Proactive ownership of client financials and how that relates to VS commercials. Demonstrated that you are accountable for both client and teams performance, highlighting ways to enhance both and act on underperformance. Clearly communicate next steps on performance improvement to clients.
Help lead personal development suggestions with an idea of where you would like to develop further and acquire new skills. Suggest training to your line manager that may help you achieve these goals
Expert in chosen specialism and the goto for marketing execs and account directors.
Experience in ecommerce
Experience in other digital media channels
Google Data Studio
Competitive basic salary with great progression options
Unlimited paid holidays - yes that's not a typo
Fully flexible working to give you a great work-life balance
Great dog-friendly working environments
Health Assured Assistance Programme
Free eye tests and flu jabs
from Amazon vouchers, Playstation credits, Birchbox to Just Eat there's something for everyone
Free breakfast, fruit, hot and cold drinks and protein shakes
Friday afternoon drinks to wind down for the weekend
Pension scheme to help you save for the future
Cycle to work scheme
Discounts across our brands
Regular team social events
Training & development
So if you think you've got what it takes to join one of the UK's leading eCommerce providers, we'd love to hear from you.
A little formality... by applying you implicitly consent to us processing your personal data for review for this vacancy only.
Help us find the right talent to join our team, and get a handsome reward in return. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
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