Senior Business Operations Lead

4 weeks ago


Peterborough Cambridgeshire, United Kingdom Apollo Home Healthcare Full time

Why not consider a move into complex clinical homecare? We’re looking for an exceptional healthcare leader to join our team as an Operations Manager, within our established office in Peterborough. Managing the escalation of accidents, incidents, and complaints Recruiting and retaining care staff to assist service users who require complex care packages Establishing and maintaining robust operational procedures in the office to ensure high-quality service delivery Meeting budget goals and managing office-related costs Overall responsibility for the safe service delivery in line with CQC regulations and company policies and procedures Supervising the introduction of new complex packages safely Participating in meetings and forums to assess service provision Transitioning to the role of Registered Manager after a successful probation period So, if you’re highly motivated and organised, thrive on exceeding expectations and share our passion for delivering outstanding care, then we’d invite to apply for this exciting opportunity with us. Start and finish times will vary between 8 am and 5 pm, based on business needs and to support operational escalation. This is managed on a 2-week rota basis, with the Operations Manager and Deputy Manager working together to maintain consistent office hours. Candidates must possess a valid driving license and a vehicle, as travel to our service users' homes and network of offices will be necessary. We're offering a competitive salary between £42,000 to £48,000 per annum, plus a substantial quarterly bonus. What we can offer you: 25 Days Annual Leave, plus Bank Holidays An extra day off on your birthday* Substantial Bonus Scheme (Quarterly) Loyalty reward programes at 3 and 5 years* Refer a friend scheme Workplace pension Access to private healthcare following successful completion of a 6-month probation



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