Policy Volunteer

2 weeks ago

Plymouth Devon, United Kingdom SWAST Full time

Ambulance Service Volunteer - HALO Helping Hand (Plymouth)
South Western Ambulance Service NHS Foundation Trust
The HALO Helping Hands role is an assistant to the Hospital Ambulance Liaison Officer (HALO).
The aim of the HALO is to manage the smooth transition of patients from the incoming ambulance crews into the care of hospital teams. They also aim to get the ambulances turned round so they are available for the next emergency call without delay. The South Western Ambulance Service NHS Foundation Trust offers volunteer placements across the organisation with both patient facing, and non-patient facing roles. This role description summarises the HALO Helping Hands volunteering role and will be supported by local inductions specific to the tasks applicable at that hospital.
The role is non-patient facing (does not deliver clinical care / assessments to patients), however some patient contact is required through engagement, supporting Ambulance crews and their patients on arrival at hospital, and whilst awaiting off-loading.
As a HALO Helping Hands volunteer you are a valued member of our service, supporting our organisation to deliver its mission, vision and uphold our values, willingly and without pay. This role is highly rewarding and offers opportunities to meet new people and learn valuable social and lifesaving skills through the training.
Carry out volunteering tasks as directed by the South Western Ambulance Service NHS Foundation Trust leadership team.
Select and apply in each task the appropriate procedures in accordance with the training received and relevant policies and procedures.
To maintain the confidential information of the organisation and of its patients at all times and in accordance with the Trust's information governance guidance and policy.
Promote Equality & Diversity and a non-discriminatory culture. Carryout all duties with a high standard of infection, prevention and control measures in place, including maintaining an effective personal hygiene standard.
At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in.
We also employ Doctors and volunteers which include community first responders and fire co-responders.
We actively promote a positive set of behaviours as being key to our performance both individually and collectively. Ability to communicate effectively, verbally and in writing
Flexible approach to volunteering hours and role demands
Able to promote equality and value diversity
South Western Ambulance Service NHS Foundation Trust
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