Operations Manager

2 months ago


United Kingdom Eurotech Monitoring Services Ltd Full time

The Security Operations Manager must have or develop a detailed knowledge of all operations within their remit. They must be responsible for the management and implementation of security recommendations, be capable of conducting compliance checks: ensuring continued compliance using system performance techniques.

They will be required to undertake site surveys and implement the most appropriate security solutions for the protection of personnel, property and assets. Work with minimal direct management or supervision, positively influence & build two-way relationships with all the key stakeholders and external suppliers. Be responsible for managing budgets to agreed and allocated levels.

Person Specific

The ideal candidate will possess excellent communication skills, both verbal and written English. Excellent IT skills including Microsoft Office 365 with experience of report writing. Planning, organising and delegating skills are essential. A smart appearance with a ‘can do attitude’ are essential to the role.

A flexible approach to work, and changing demands coupled with a polite and courteous nature when dealing with staff and clients. An understanding of Health & Safety at work regulations is crucial to the role. Commitment to quality service should come as second nature.

Key Responsibilities

  • Support all clients in compliance with all Statutory, Company, Legal and Contractual requirements.
  • Ensure regular, formal meetings are held with all clients, correctly minuted and recorded.
  • Ensure adequate and timely responses to incidents and changing customer requirements.
  • Work in partnership with Eurotech colleagues, ensuring all aspects of Health & Safety requirements are effectively managed.
  • Fully understand the use of all IT systems and applications and to monitor the correct application of the Eurotech IT infrastructure.
  • To assist in the management of any external activity that might impact on the customers business.
  • To be available, on call, in case of emergency.
  • Provide accurate and timely information for preparation of monthly and planning reports.
  • Ensure that all incidents and requests for assistance are accurately recorded on the correct forms.

Role Specific Benefits

  • 5.6 Weeks Annual Leave
  • Performance Bonuses
  • Pension Scheme
  • Learning & Development

Please Note: This position requires that you hold a full, clean UK driving licence.

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