Helpdesk Administrator

4 weeks ago


Kenilworth Warwickshire, United Kingdom Pro Drive Full time

We are working with a growing Facilities Management company in the Kenilworth area who are looking for an additional Helpdesk Adiministrator to join their team. If you have a great telephone manner and customer service skills, enjoy variety within a role, have excpetional administration skills and has some exposure to working on a Helpdesk, then we want to hear from you.

Role and responsibilities

The Help-desk co-ordinator role is responsible for the following:·

* Answering calls and emails from Engineers and Clients·

* Logging of jobs in the CAFM system·

* Allocation of work to engineers·

* Arranging materials for Engineers within Purchase Order limits·

* Ensuring job status and notes are correct and updated in the system·

* Managing of inboxes, dealing with emails and calls·

* Working alongside the Client Account Lead to ensure clients needs are metThere is also out of hours work available on a weekly rota.

* Additional pay for the OOH work taking calls and between the hours of 5pm and 10pm Monday-Friday and weekends, this is home-based working·

* Rota runs from 7am Monday to 7am following Monday·

* Logging and allocating of jobs in line with SLAs

Essential skills·

* Industry experience in FM·

* Strong communications and computer skills

Preferred skills·

* Good geographical knowledge of the UK·

* Scheduling experience

We are looking to fill this position as soon as possible so apply today to avoid dissapointment #J-18808-Ljbffr

  • Kenilworth, Warwickshire, United Kingdom Pro Drive Full time

    We are working with a growing Facilities Management company in the Kenilworth area who are looking for an additional Helpdesk Adiministrator to join their team. If you have a great telephone manner and customer service skills, enjoy variety within a role, have excpetional administration skills and has some exposure to working on a Helpdesk, then we want to...


  • Kenilworth, United Kingdom Pro Drive Full time

    We are working with a growing Facilities Management company in the Kenilworth area who are looking for an additional Helpdesk Adiministrator to join their team. If you have a great telephone manner and customer service skills, enjoy variety within a role, have excpetional administration skills and has some exposure to working on a Helpdesk, then we want to...


  • Kenilworth, United Kingdom Pro Drive Full time

    We are working with a growing Facilities Management company in the Kenilworth area who are looking for an additional Helpdesk Adiministrator to join their team. If you have a great telephone manner and customer service skills, enjoy variety within a role, have excpetional administration skills and has some exposure to working on a Helpdesk, then we want to...


  • Kenilworth, United Kingdom Pro Drive Full time

    We are working with a growing Facilities Management company in the Kenilworth area who are looking for an additional Helpdesk Adiministrator to join their team. If you have a great telephone manner and customer service skills, enjoy variety within a role, have excpetional administration skills and has some exposure to working on a Helpdesk, then we want to...


  • Kenilworth, United Kingdom Pro Drive Full time

    We are working with a growing Facilities Management company in the Kenilworth area who are looking for an additional Helpdesk Adiministrator to join their team. If you have a great telephone manner and customer service skills, enjoy variety within a role, have excpetional administration skills and has some exposure to working on a Helpdesk, then we want to...


  • Kenilworth, United Kingdom Pro Drive Full time

    We are working with a growing Facilities Management company in the Kenilworth area who are looking for an additional Helpdesk Adiministrator to join their team. If you have a great telephone manner and customer service skills, enjoy variety within a role, have excpetional administration skills and has some exposure to working on a Helpdesk, then we want to...


  • Coleshill, Warwickshire, United Kingdom Multi Trades Recruitment Ltd Full time

    Multi Trades Recruitment are seeking an experienced Helpdesk Administrator to join our team. The ideal candidate will have a strong background in data inputting and helpdesk operations. As a Workflow Operator, you will play a crucial role in our organisation, demonstrating excellent communication skills, confidence, and patience. Your primary...


  • Coleshill, Warwickshire, United Kingdom Multi Trades Recruitment Ltd Full time

    Job Description Multi Trades Recruitment are seeking an experienced Helpdesk Administrator to join our team. The ideal candidate will have a strong background in data inputting and helpdesk operations. As a Workflow Operator, you will play a crucial role in our organisation, demonstrating excellent communication skills, confidence, and patience. Your...


  • Coleshill, Warwickshire, United Kingdom Multi Trades Recruitment Ltd Full time

    Multi Trades Recruitment are seeking an experienced Helpdesk Administrator to join our team. The ideal candidate will have a strong background in data inputting and helpdesk operations. As a Workflow Operator, you will play a crucial role in our organisation, demonstrating excellent communication skills, confidence, and patience. Your primary...


  • Coleshill, Warwickshire, United Kingdom Multi Trades Recruitment Ltd Full time

    Multi Trades Recruitment are seeking an experienced Helpdesk Administrator to join our team. The ideal candidate will have a strong background in data inputting and helpdesk operations. Your primary responsibilities will include processing requests from key customers, performing general helpdesk duties, and effectively managing service requests....


  • Coleshill, Warwickshire, United Kingdom Multi Trades Recruitment Ltd Full time

    Job Description Multi Trades Recruitment are seeking an experienced Helpdesk Administrator to join our team. The ideal candidate will have a strong background in data inputting and helpdesk operations. Your primary responsibilities will include processing requests from key customers, performing general helpdesk duties, and effectively managing service...


  • Coleshill, Warwickshire, United Kingdom Multi Trades Recruitment Ltd Full time

    Multi Trades Recruitment are seeking an experienced Helpdesk Administrator to join our team. The ideal candidate will have a strong background in data inputting and helpdesk operations. Your primary responsibilities will include processing requests from key customers, performing general helpdesk duties, and effectively managing service requests....


  • Leamington Spa, Warwickshire, United Kingdom Experis Full time €35,000 - €40,000

    IT Technical Support Analyst - Leamington Spa, Warwickshire £35,000pa to £40,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday Skills Highly Desirable are any Software and Web Development experience and/or awareness particularly with Software development using PHP, HTML, Database query and management using...


  • Leamington Spa, Warwickshire, United Kingdom Experis Full time €35,000 - €40,000

    IT Technical Support Analyst - Leamington Spa, Warwickshire £35,000pa to £40,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday Skills Highly Desirable are any Software and Web Development experience and/or awareness particularly with Software development using PHP, HTML, Database query and management using...


  • Leamington Spa, Warwickshire, United Kingdom Experis Full time €35,000 - €40,000

    IT Technical Support Analyst - Leamington Spa, Warwickshire £35,000pa to £40,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday Skills Highly Desirable are any Software and Web Development experience and/or awareness particularly with Software development using PHP, HTML, Database query and management using...


  • Leamington Spa, Warwickshire, United Kingdom Experis Full time €35,000 - €40,000

    IT Technical Support Analyst - Leamington Spa, Warwickshire £35,000pa to £40,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday Skills Highly Desirable are any Software and Web Development experience and/or awareness particularly with Software development using PHP, HTML, Database query and management using...


  • Nuneaton, Warwickshire, United Kingdom Walters People Full time €45,000

    Oracle HCM HR Systems Administrator Job Title: HR Systems Administrator Contract: Permanent Salary: Up to £45,000 Hours: Full time Location: Remote with occasional travel to office Role details - Oracle HCM HR Systems Administrator We are currently looking for an expert Oracle HCM HR Systems Administrator to join an excellent business during a period of...

  • IT Technical Support

    2 weeks ago


    Warwickshire, United Kingdom Experis Full time €40,000 - €50,000

    IT Technical Support / Software Development - Warwickshire £40,000pa to £50,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber...


  • Rugby, Warwickshire, United Kingdom Searchability® Full time €25,000 - €31,000

    ICT Technician My client is seeking an ICT Technician to join their growing team in Rugby. The role provides onsite support to our client’s schools, and you will be responsible for the day-to-day 2nd line IT needs. A car and driving license are essential for this role and fuel expenses are included. Minimum 1 year of professional 2nd line support...


  • Rugby, Warwickshire, United Kingdom Searchability® Full time €25,000 - €31,000

    Job Description ICT Technician My client is seeking an ICT Technician to join their growing team in Rugby. The role provides onsite support to our client’s schools, and you will be responsible for the day-to-day 2nd line IT needs. A car and driving license are essential for this role and fuel expenses are included. Experience: Minimum 1 year of...