SQL Expert

4 weeks ago

Bournemouth Dorset, United Kingdom Hays Full time

***These roles will require you to work in Bournemouth 3 times a week***

Your new company

An innovative, elite tech-first business that specialise in managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology, and I am seeking 2 talented individuals looking for a new and exciting challenge to join their Customer Success Team.

This role will bring no end to job satisfaction, you'll be challenged and therefore well rewarded, you'll work as part of a slick and effective team, and you'll be joining in a period of exciting growth.

You will be working hybrid in this role for 3 days in their newly refurbished offices in Central Bournemouth, 2 minutes from the beach.

Your new role

This is a technical support role, working within the Customer Success team and alongside the development teams. It's all about resolving problems, fixing critical issues, testing, log reading and being proactive in approach. The most important aspect of this role is being an expert in SQL - Let's say at least a 6 out of 10

The day-to-day:

Communicating effectively with data providers and clients by email and phone

Managing and troubleshooting the onboarding process of new clients

Assist with the technical aspects of the implementation process, including: Analysing, manipulating, mapping and loading data into SQL databases

Supporting Implementation Consultants in efficiently managing client implementations

Identifying, investigating, tracking, escalating and resolving product and data issues

Working with various data sources such as client’s raw data (mainly xls/csv/txt files) and DB (Postgre SQL or MS SQL)

Extracting required information from these sources to make correct decisions about mapping accounts to different financial entities

Managing issues such as: absence, discrepancy or duplication of data

Working closely with development teams

Maintaining a knowledge base, transferring knowledge amongst team members

What you'll need to succeed

• SQL experience (preferably PostgreSQL or MS SQL) is a must (remember the 6 out of 10 that I mentioned earlier)

• Advanced Excel skills

• Linux and Python are desirable

• Outstanding communication skills

• Good problem-solving and analytical skills

• Ability to work under pressure and meet deadlines

• Self-organised, business-orientated, self-starter

• Must be detail orientated

• Proven ability to analyse data and ensure accuracy

• Ability to multitask, prioritise and manage time effectively

• Strong collaboration and teamwork skills

What you'll get in return

In addition to a discretionary bonus, you'll get a generous holiday allowance, private healthcare and access to flexible benefits.

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