Dynamics CRM

4 weeks ago


Newcastle upon Tyne, United Kingdom Found Consultancy Full time

Head of CRM & Loyalty

£Full time permanent

Immediate hire

Our client is a market leading organisation and this is an excellent opportunity to join in a new Head of CRM & Loyalty Marketing role.

You will work closely with busienss Directors and will deliver CRM projects that will drive loyalty and spend from the existing customer base.

Lifecycle Marketing

* Strong data-driven, cross-channel experience

* Experience of integrated multi-channel digital communications strategies

* Maximising commercial opportunities & cost reductions

* Experience in a brand / ecommerce environment B2B & B2C

Working with the loyalty and CRM partner you will manage customer journeys to create, maintain and grow customer database

* Working collaboratively with stakeholders, both internally and externally, to maximise the outcomes of the performance channels.

* Manage & develop data- insights and have the experience of managing a sizeable media budgets / marketing plans

* Achieve all agreed client KPI’s targets and all financial targets agreed for the nominated accounts.

* The Account Manager has a responsibility at all times to identify, develop and deliver added value and innovation from the accounts that they manage

* Media, Digital, Communications & Design

experience in a brand / ecommerce environment

High attention to detail & marketing budget planning Essential


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