Transport Contract Manager

4 weeks ago


United Kingdom Kinect Services Full time

Transport Contract Manager
About Kinect Services:
Kinect Services is a leading provider of specialist Health and Social Care, Transport, and Training services across Essex and beyond. Our mission is to enrich the lives of individuals accessing our services through a people-first approach, ensuring safety, comfort, and access to essential services. We are committed to excellence, innovation, and creating a positive impact within our communities.
As the Transport Contract Manager at Kinect Services, you will play a pivotal role in managing and enhancing transport assistance for both the Adult Social Care (ASC) and Special Educational Needs (SEN) markets. As a naturally analytical thinker, you will leverage your ability to plan routes efficiently and effectively, to maximise contract performance, passenger safety and resource utilisation, whilst collaborating with contractors, clients, stakeholders, and other council departments, conducive to the delivery of a high-quality and cost-effective transport solution.
You will ensure that our transport services support the educational and well-being needs of Adult Social Care and SEN Service Users, contributing to the successful financial management of the service within statutory requirements.
Oversee the day-to-day operations of ASC and SEN transport contracts, ensuring the safe, efficient, and effective resource allocation through the delivery of transport.
Manage a dedicated team, including a Transport Planner and Planning and Dispatch Coordinator, fostering a culture of high performance, continuous improvement, and team development.
Budget and Resource Optimisation: Key contributor to managing the transport budget, identifying cost-saving opportunities while maintaining high service quality. Data-Driven Decision Making: Employ data analysis to track service performance, guiding informed decisions that foster continuous service improvement.
Actively participate in strategic planning for potential service expansions, ensuring new initiatives are viable and aligned with the organisation's mission and objectives.
Develop and maintain robust administrative systems and processes for optimal service delivery, ensuring compliance with all relevant regulations and standards.
Act as the main point of contact for internal and external stakeholders, providing expert advice and fostering professional relationships to enhance service delivery.
Proactively manage and review transport contracts and budgets, ensuring cost-effectiveness and value for money while maintaining high service standards.
Demonstrable experience in managing transport services, including route planning, staff, budget, and contract management.
Effective communication and interpersonal skills, capable of building strong relationships with a variety of stakeholders.
Commitment to delivering high-quality, client-focused transport solutions.
Proficiency in IT systems relevant to transport planning and management.
Join Kinect Services and be part of a dedicated team making a real difference in the lives of individuals with special needs. We offer a competitive salary, comprehensive training, and development opportunities, and a supportive work environment. Kinect Services is committed to equality, diversity, and inclusion in all aspects of our work.
Kinect Services is an equal opportunities employer and welcomes applications from all sections of the community.
Should you be a Reservist, Veteran or Service Leader, Spouse or Partner, or Cadet Force Adult Volunteer, we are committed to being a defence friendly organisation.



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