Head of Customer Experience

Head of customer experience is a leadership role, required to supervise and oversee the strategy, planning and execution of the organisation’s overall customer experience goals.This role involves planning and executing initiatives that elevate the customer journey while continuously evaluating and refining the customer engagement processes. By overseeing...

Head of Customer Experience & Outcomes Location: Glasgow / Hybrid working Are you a strategic leader who is passionate about enhancing customer experience & outcomes? Jellyfish Recruitment is excited to partner with a pioneering finance company seeking a Head of Customer Experience & Outcomes. This key role is instrumental in driving the overall...

Head of Customer Experience & Outcomes Salary: £100k - £110k Location: Glasgow / Hybrid workingAre you a strategic leader who is passionate about enhancing customer experience & outcomes?Jellyfish Recruitment is excited to partner with a pioneering finance company seeking a Head of Customer Experience & Outcomes. This key role is instrumental in...

Head of Customer Experience & Outcomes Salary: £100k - £110k Location: Glasgow / Hybrid workingAre you a strategic leader who is passionate about enhancing customer experience & outcomes?Jellyfish Recruitment is excited to partner with a pioneering finance company seeking a Head of Customer Experience & Outcomes. This key role is instrumental in driving...

Head of Customer Experience & Outcomes Salary: £100k - £110k Location: Glasgow / Hybrid workingAre you a strategic leader who is passionate about enhancing customer experience & outcomes?Jellyfish Recruitment is excited to partner with a pioneering finance company seeking a Head of Customer Experience & Outcomes. This key role is instrumental in driving...

We are seeking a highly experienced Customer Experience Director to lead our customer insight and research team at Registers of Scotland.About the Role:You will be responsible for developing and leading a team of subject matter experts and specialists covering official statistics, economic analysis, customer insight, and research work. Your role and that of...

Head of Property - Glasgow, United Kingdom - Klarent Hospitality Head Office Description We are seeking an experienced property professional to join our property team as Head of Property. This role will be responsible for property-related matters within our portfolio of hotels. Key responsibilities include construction project management, maintenance...

Job Ref: AM12600Branch: Klarent Hospitality Head OfficeLocation: United KingdomSalary/Benefits: Competitive SalaryContract type: PermanentHours: Full TimeHours per week: 40 hours per weekPosted date: 06/11/2024Closing date: 07/12/2024Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart...

Job Summary:We are seeking a highly skilled Head of F&B Experience to join our team at W Edinburgh. This is an exciting opportunity to lead our food and beverage operations and provide exceptional customer service to our guests.A salary of £55,000 - £70,000 per annum is offered for this role, depending on experience.About Us: At W Edinburgh, we are...

About Klarent HospitalityKlarent Hospitality is a leading hotel investment and management company with a proven track record in delivering operational excellence, exceptional customer experiences, and superior performance through people development, active management, and smart investment.Opportunity OverviewWe have an exciting opportunity for an experienced...

At Powerhouse Fitness, we have an excellent opportunity for a Head of Customer Care to join our Customer Care Team at our Head Office, based in Rutherglen. As part of the senior management team in the UK, you need to cascade and locally manage Company strategy. Create and maintain a team vision and engage and inspire. You will be accountable for the end to...

**Job Title: Head of Customer Success** **Location: Glasgow, UK** **Salary: Up to £60,000 DOE** Who we are Inisoft are seeking an experienced professional to join the team as **Head of Customer Success.** Inisoft are a market-leading provider of software solutions for contact centres with clients throughout Europe, the Middle East and North...

**Job Purpose**: To support the Customer Contact Team in providing an outstanding customer experience to all our customers and to continuously seek ways of improving policies, procedures, and services to ensure value for money. As the Senior Customer Experience Advisor, you will be responsible for the line management of the Trainee Customer Advisors (Modern...

We are looking for a dynamic and strategic senior leader to join us as the Head of Customer Outcomes to help shape and enhance our customer journey across the insurance portfolio.The Role:As the Head of Customer Outcomes, you will lead the strategy and execution to improve customer experiences and drive positive business results across the insurance...

Job Description We are looking for a dynamic and strategic senior leader to join us as the Head of Customer Outcomes to help shape and enhance our customer journey across the insurance portfolio. The Role: As the Head of Customer Outcomes, you will lead the strategy and execution to improve customer experiences and drive positive business results across...

We are looking for a dynamic and strategic senior leader to join us as the Head of Customer Outcomes to help shape and enhance our customer journey across the insurance portfolio.The Role:As the Head of Customer Outcomes, you will lead the strategy and execution to improve customer experiences and drive positive business results across the insurance...

We are looking for a dynamic and strategic senior leader to join us as the Head of Customer Outcomes to help shape and enhance our customer journey across the insurance portfolio.The Role:As the Head of Customer Outcomes, you will lead the strategy and execution to improve customer experiences and drive positive business results across the insurance...

OverviewVodafone Partner stores are independent franchises that offer a unique opportunity to develop and contribute to a growing local business. As a Retail Adviser, you will be an integral part of our team in Glasgow The Fort, working closely with customers to understand their needs and provide exceptional service.Salary and BenefitsWe are offering a...

We are looking for a Head of Employee Experience to join our team at Hunter Adams. This key role will be responsible for developing and implementing innovative HR initiatives, managing operational HR duties, and acting as a trusted advisor to the management team.The successful candidate will have a proven track record in strategic HR experience with a focus...

Head Resourcing are looking for a Digital Product Designer to join one of Scotland’s most successful brands. Working in this award winning, cross-functional team you will use data and insights to inform your design decisions and test your UX solutions with real customers and on their remote testing platforms Working across a range of digital products,...