Customer Service Agent
4 weeks ago
Job title - Customer Service Assistant/Administrator
Location - New Earswick, York
Pay - £12.88/hr
Hours - 8.30 - 4.30pm or 10 - 6pm Monday to Friday or Tuesday to Saturdays on a rota’d basis
Job type - Temporary (to possible permanent)
Working for our partners The Joseph Rowntree’s Foundation Trust which is a highly respected charity based in York; we are looking for someone to join this organisation as a Customer Service Assistant/Administrator in North York. You will be providing a comprehensive and high-quality, front-line customer service & administration support which will be contributing to the smooth running of this area of the organisation.
Your role will be incredibly varied and will include some of the following;
· managing the bookings for meetings, celebratory events and community events
· reception work & assisting the managers and supervisor with the day to day running of the venue and the programme of activities.
· Dealing with monetary transactions in the post office and being the first point of contact for customers using services within the organisation
The successful Customer Service Assistant/Administrator will be using a range of IT office systems so you will need to be computer literate and we are looking for people who can demonstrate excellent inter-personal skills along with a foundation of great customer service and customer facing experience.
You must love helping and working with people and helping out wherever you are needed so no prima donnas please
If you have a flexible approach and a can-do attitude are willing to roll your sleeves up and have a friendly and happy disposition, we would like to hear from you
Temporary/Customer Service/Reception/cash handling/administration/contract/charity/community
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