Director, Customer Account Manager
2 weeks ago
Ardmore is looking for an Account Director to direct strategic communications, ensuring effective and measurable results for the Client, and returning profit for the Agency. You will be involved with pitches for new business and must be able to approach potential Clients with both a creative and commercial mindset. Providing strategic direction, development and leadership on Client accounts.
• Leading and managing Client projects, including: taking Client briefs; producing briefs for Creative, Digital and Media; Developing and maintaining excellent working relationships with all colleagues, and coaching, advising and leading members of the Client Services team as appropriate.
• Proactively driving and maximising profit from Client accounts in line with general business and financial objectives.
• Assisting in the management of personnel and general managerial duties where necessary.
• Participating in training and development opportunities, staff performance appraisals and reviews as required.
• Complying with Data Protection Regulations with regard to safeguarding customers’ sensitive information at all times.
• Performing the role in accordance with the Agency’s policies and procedures.
• Adhering to and supporting all other company policies, procedures, processes and working practices, including adhering to best practice.
Proven Account Director experience
Evidence of profitable and effective management of UK/Ireland-wide communication projects.
Strong leadership qualities.
Flexible and adjustable with the ability to work additional hours when required
Hold a current & valid full UK driving license with access to a vehicle.
Ardmore is an equal opportunities employer and welcomes applications from all sections of the community. We are a globally active performance communications Group, using data, insight, strategy and creativity to solve commercial problems and deliver significant return on marketing investment.
As a fully integrated communications business, the Ardmore Group offers strategy, creative, design, digital, media planning and buying, and branding, as well as PR and event management through our sister company LK Communications, awarded PR Consultancy of the Year at the Chartered Institute of Public Relations (CIPR) Pride Awards 2022, and eCommerce intelligence and performance marketing through our second sister company, Built For Growth Digital, awarded Best eCommerce Agency in the UK 2022 by the eCommerce Association.
Globally connected, as shareholders in Worldwide Partners Inc., This enables us to create impactful campaigns delivered on local, national and international scales.
Inside our offices, you’ll find a friendly and collaborative group of highly creative professionals all striving for the same goals: to create brilliant work and exceed expectations every step of the way.
Interested in working alongside industry experts on some of the best known International, UK & Irish brands? Enjoy a flexible, collaborative and stimulating work environment?
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