Account Manager

2 weeks ago


Belfast, United Kingdom Webhelp Full time

Dutch Speaking Account Manager
The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client's customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.

Ensure that client's customers are satisfied with our client's services and resolve escalated issues
Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
Use data to fix customer concerns/roadblocks prohibiting satisfaction
Work with multiple partners, building relationships with decision-makers at all levels
Manage sales territory and achieving monthly quotas
Identify risk and barriers to success; Identify opportunities for additional product or service sales
Use data to help influence buying/renewal process
Work with a team and report directly to a Sales Manager
IRL Dublin The Chase, Carmanhall Road, Sandyford Industrial Estate
Language Requirements:
Full time



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