Quality Management Lead

3 weeks ago

Chelmsford Essex, United Kingdom Your Full time

Fixed Term, Full Time
Please note this opportunity will be offered as a 12-month fixed-term contract or secondment.
Essex Library Service is seeking a passionate Literacy Lead to champion a vibrant literacy programme across our network of 74 libraries. With a service that reaches nearly 1.5 million residents, our libraries are the beating heart of the community, nurturing literacy in individuals of all ages.
Libraries are a key part of the local community and as such play a role in supporting literacy in preschool children, older children, and adults.
As a dedicated and inspiring literacy lead you are committed to enhancing the lives of Essex residents through developing and championing a plan that delivers a strong literacy offer throughout the library service.
To work with partners, stakeholders, and external groups to ensure best practice, identify additional funding and training opportunities.
Develop and deliver a Dynamic Literacy Plan: Lead on a 12-month strategy that breathes life into our libraries, ensuring a rich literacy experience that evolves with our community's needs.
Work together and network with colleagues, partners and organisations to shape and deliver a literacy offer that supports other services, attracting new audiences and enhancing the library customer experience. Guide our frontline teams, Literacy Champions, and Community Connectors to deliver this vision consistently across all platforms, from physical libraries to mobile services.
Work with our data and insight team to demonstrate the importance of literacy on families and evidence that documents the impacts of your role within the service.
Influence and source funding opportunities to support and grow the literacy offer delivered within and by libraries.
Lead on the Community and Outreach offer from the library service by managing the Outreach and Community team building up connections across the county and delivering a plan of events and activities, reaching parts of the community and levelling up areas to provide access to literacy for all residents of Essex.
Develop an innovative, creative, and flexible plan that sets out how the literacy offer will evolve across all parts of the library service over 12-24 months.
Ensuring the physical offer is represented across every library and the mobile and outreach service, in an engaging and attractive way.
Working with Core customer functions including the insight and data function to ensure strong and consistent frameworks are in place to design, deliver and report on events and activity.
Working closely with marketing and comms to ensure targeted and comprehensive social media and physical promotion of the service, e.g., posters and materials for partners and community outreach services.
Engage with partners, negotiate shared delivery or financial support of the literacy offers.
Ensuring that our commitment to Equality and Diversity is central to library engagement and provision and aligns to wider strategic vision. Specific individual and shared targets and objectives are defined annually within the performance management framework.
Educated to qualified teacher status (QTS) with a robust knowledge and experience of literacy
Evidence of continuing professional development with knowledge in relevant professional area
Able to engage and work with all age groups including children, adults, families, carers, etc
Therefore, the post holder will need to have a driving licence and access to a vehicle, or the ability to meet the mobility requirements of the role through other means.
Essex County Council is proud to be a Disability Confident Leader. Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.
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