Claims Advisor

4 weeks ago


South Norfolk Norfolk, United Kingdom Hales Group Full time €26,000

Senior First Notification of Loss Claims Advisor
Full time
Permanent

The working hours for this role averages 37 hours per week, with standard shifts from 9:00am to 5:30pm. Every four weeks, you will be required to work a late shift from 10:30am to 7:00pm, as well as a Saturday shift, which is from 9:30am to 3:30pm.

The pending team are normally the first point of contact for clients, who typically are referrers from insurance brokers, insurance companies, accident management companies, solicitors and on some occasions any private individuals. The team are responsible for accepting new claims in the event of non-fault or partially disputed road traffic accidents.

Dealing with all aspects of new claims, from inception to hire provision, including initial correspondence to interested parties.
Arranging delivery of credit hire vehicles from the extensive fleet, ensuring the client has the correct vehicle to suit their needs and that is delivered at a safe and convenient place and time.
Key holder for opening and closing the office at the start and end of a shift.
Continuous training and development with support given by their expert team
Pension contribution
Employee referral programme - £250 for every employee you refer
Free parking
Regular social events, and team nights.
Employee Assistance programme - legal advice, counselling and much more
Wellbeing activities covering mental, financial & physical health, inclusivity, environmental, personal growth, fun and recognition.
Holidays that rise with length of service
Overtime available Additional Information

You may be required to undergo a Criminal Records Bureau background check which includes a credit check.
For more information on this vacancy, please contact Megan Reeve at the Diss office or apply below



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