Windows Helpdesk Engineer

1 month ago


Leeds, United Kingdom Hamilton Barnes Associates Limited Full time

Respond to client technical issues via phone, email, or ticketing system.
Diagnose and resolve hardware, software, and network-related problems.
Generate reports on service desk performance metrics.
Participate in training programs to enhance technical skills.
Collaborate with service desk and other departments.
Bachelor's degree in Computer Science or related field preferred.
Strong knowledge of Microsoft Windows, Office 365, and networking concepts.
IT certifications such as CompTIA A+ or Network+ are a plus.
Competitive salary
Health insurance
Training and development opportunities
Flexible work schedule



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