Temporary To Permanent Membership Officer

3 weeks ago


United Kingdom MemberWise Jobs (jobs board and candidate search) Full time

TOPRA is the professional membership organisation for individuals engaged in regulatory affairs for human or veterinary medicines and medical devices across Europe. The purpose of this role is to coordinate all day to day activities of the membership department, working closely with other functions including communications, professional development, digital and finance departments.

Handle membership enquiries on a daily basis (including online account queries)
Coordinate membership communications (e.g. welcome pack fulfilment, distribution list extractions, and other regular member data handling tasks)
Provide weekly/monthly member statistics reports and analysis for management and board as required
Coordinate the activities of the member communities
Support the Head of Membership with the creation and implementation of Membership Recruitment and Retention campaigns
Be responsible for regularly updating records on our CRM database and extract reports as required
We also expect the role holder to be aware of GDPR and will be expected to adhere to all data regulations with training and support from TOPRA as required.

Database experience including extracting data reports (IMIS an advantage), or a similar membership specific database (essential)
~ Working knowledge of Microsoft office, especially Word and Excel (essential)
~ Previous experience of coordinating online and face to face meetings with knowledge of Teleconference/webinar software administration(desirable)
~ TOPRA are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their gender, race, disability, religion/belief, sexual orientation or age.



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