Problem Manager(Need Active SC)

2 weeks ago

United Kingdom J&C Associates Ltd Full time

We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you

Job Title: Problem Manager(Need Active SC)

Duration: 6 months

Location: Barrow Based, 2-3 days onsite

Job Description:

Reporting into the Problem Lead, the Problem Analyst primary responsibility is management of the Problem Management process in scope of the Service Support ITIL processes. The goal of Problem Analyst is to prevent, remove or minimize the adverse impact of Incidents and Problems on the business that is caused by errors within the IT Infrastructure

Your role -

• Performs proactive and re-active investigations for simple problems usually limited to single SDO or internal Service Desk problems, assure timely delivery of the results.

• Completes regular standard tasks following given prioritization.

• Follows procedural activities described in the Problem Management documentation.

• Provides the analysis of the aggregate incident data to identify key trends.

• Collects data for the resolution of the investigated problems and root cause analysis requiring the input of the multiple functions/SDO’s.

• Assuring the analysis of the aggregate incident data to identify key trends.

• Provides input into Known Error DB and KM systems.

• Uses knowledge recorded in the KM systems.

• Attends operational meetings.

• Provides advice and assistance to SDOs to support a globally consistent approach to operational processes.

• Effectively uses working relationships with Customers and Suppliers.

• Participate in continuous service improvement.

• Is aware of the service performance and supports improvements implementation.

• Review and quality check RCA templates.

• Proactively monitors the Incidents to identify trends

Your profile -

• Ability of managing virtual teams to deliver Problem Management process and working cross functionally.

• Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills.

• Computer systems knowledge, integration, and architecture concepts.

• Experience in various Problem Management reactive and proactive techniques supported by understanding of statistics and quality management concepts.

• Good Management and communication skills, hosting and facilitating of Problem Management meetings.

• Problem solving skills

• Understanding of cross systems interrelations in context of the global business process.

• Understanding of Service Management Framework.

  • SC Cleared Project Manager

    1 week ago

    United Kingdom NST Recruitment Limited Full time

    Company: Digital IT Services Provider Position: SC Cleared Project Manager Department: Operations Location: Remote w/ occasional travel Contract Type: Full Time, Permanent Start Date: ASAP Clearance: Security Clearance (SC) Overview You have the chance to join a growing Digital IT Services Provider, based in the UK, who...

  • SC Cleared Business Analyst

    2 weeks ago

    United Kingdom NST Recruitment Limited Full time

    SC Cleared Business Analyst – must have Active SC Clearance, Workshops, Artefacts, Documentation, Gov Outside IR35, Hybrid This is a fantastic SC Cleared Business Analyst contract to join a leading tech company. Due to the nature of the projects as SC Cleared Business Analyst you must have active SC Clearance. The SC Cleared Business Analyst contract...

  • Problem Manager

    2 weeks ago

    United Kingdom Vallum Associates Full time

    Job: Problem Manager Location: Remote, UK Job Type: Contract Inside IR35 Job Description We are seeking a skilled Problem Manager with extensive experience in the financial services sector to join our dynamic team. As a Problem Manager, you will be responsible for identifying, analyzing, and resolving complex problems within our financial services...

  • Problem Manager

    Found in: Jooble UK C2 - 2 weeks ago

    United Kingdom Vallum Associates Full time

    Job: Problem Manager Location: Remote, UK Job Type: Contract Inside IR35 Job Description We are seeking a skilled Problem Manager with extensive experience in the financial services sector to join our dynamic team. As a Problem Manager, you will be responsible for identifying, analyzing, and resolving complex problems within our financial services...

  • Problem Manager

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    United Kingdom Vallum Associates Full time

    Job: Problem Manager Location: Remote, UKJob Type: Contract Inside IR35Job DescriptionWe are seeking a skilled Problem Manager with extensive experience in the financial services sector to join our dynamic team. As a Problem Manager, you will be responsible for identifying, analyzing, and resolving complex problems within our financial services operations....

  • Problem Manager

    Found in: Whatjobs ES C2 - 6 days ago

    United Kingdom Vallum Associates Full time

    Job: Problem Manager Location: Remote, UK Job Type: Contract Inside IR35 Job Description We are seeking a skilled Problem Manager with extensive experience in the financial services sector to join our dynamic team. As a Problem Manager, you will be responsible for identifying, analyzing, and resolving complex problems within our financial services...

  • Problem Manager

    Found in: Appcast UK C2 - 2 weeks ago

    United Kingdom Vallum Associates Full time

    Job: Problem Manager Location: Remote, UKJob Type: Contract Inside IR35Job DescriptionWe are seeking a skilled Problem Manager with extensive experience in the financial services sector to join our dynamic team. As a Problem Manager, you will be responsible for identifying, analyzing, and resolving complex problems within our financial services operations....

  • Problem Manager

    Found in: Appcast UK C C2 - 2 weeks ago

    United Kingdom Vallum Associates Full time

    Job: Problem Manager Location: Remote, UKJob Type: Contract Inside IR35Job DescriptionWe are seeking a skilled Problem Manager with extensive experience in the financial services sector to join our dynamic team. As a Problem Manager, you will be responsible for identifying, analyzing, and resolving complex problems within our financial services operations....

  • Live Service Talend Engineers

    Found in: Jooble UK C2 - 1 week ago

    United Kingdom eTeam Full time

    Live Service Talend Engineers Telford 6 Months Candidates MUST hold Active SC clearance Software development activity across the full range of development lifecycle; requirements gathering, analysis, design, coding/development, testing, implementation and live support. This may be within new systems development projects or enhancements and fixes to...

  • SC Cleared Project Manager

    Found in: Jooble UK C2 - 2 weeks ago

    United Kingdom Trilogy International Full time

    Job Title: SC Cleared Project Manager (With current active clearance) Location: London, UK Contract Length: 6 months Rate: Outside IR35, Competitive Day Rate Work Arrangement: Hybrid (2 days on-site) Client: Public Sector Defence Client We are currently looking for multiple SC Cleared Project Manager's for a 6-month contract position. Outside...

  • SC Cleared Project Manager

    2 weeks ago

    United Kingdom Trilogy International Full time

    Job Title: SC Cleared Project Manager (With current active clearance) Location: London, UK Contract Length: 6 months Rate: Outside IR35, Competitive Day Rate Work Arrangement: Hybrid (2 days on-site) Client: Public Sector Defence Client We are currently looking for multiple SC Cleared Project Manager's for a 6-month contract position. Outside...

  • SOC Manager

    6 days ago

    United Kingdom Sanderson Government & Defence Full time

    SOC Manager £600 - £750 a day (Outside IR35)12+ Month Contract Monday to Friday, with 9am to 5pm day shifts Fully on-site work in Birmingham city centre Must hold an SC clearance and be willing to undergo further vetting A key client of ours is has built a new SOC and are looking to take on Security Analysts to carry out monitoring, triaging,...

  • Project Manager

    2 weeks ago

    United Kingdom Project Start Recruitment Full time

    Project Manager (MUST BE SC CLEARED & WILLING TO TRAVEL ONE DAY A WEEK) My client is a global engineering business, recognised as the worldwide leader in their specialist field. We are currently seeking a Project Manager to meet growing demands. In this role, you'll have full profit and loss (P&L) responsibility, ensuring exceptional client results....

  • Creative Technologies Associate

    1 week ago

    United Kingdom SC Johnson Professional Full time

    Graphics Design Associate page is loaded Graphics Design Associate Apply locations GBR - Derbyshire - Denby time type Full time posted on Posted Yesterday job requisition id 26341 Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning...

  • SC Cleared Backend Engineer

    2 weeks ago

    United Kingdom Opus Recruitment Solutions Ltd Full time

    SC Cleared BackendEngineer / Outside IR35/ Fully Remote / 5 Months I'mon the search for aBackendDevelopertojoin a repeat client of ours for a 5 month contract. You Must have active SC clearancethat has been used in the last 12 months to be considered. Role Requirements: Node Java AWS If you are interested in this role, please apply or email your...

  • SC Project Manager ITO

    1 week ago

    United Kingdom DXC Technology Inc. Full time

    At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto, it’s something we strive towards constantly through our work. Every day we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently...

  • EUC Engineer

    2 weeks ago

    United Kingdom Areti Group Full time

    Areti have partnered with a leading Service provider who are looking for multiple EUC Engineers on a contract basis Must be SC Cleared Position : EUC Engineer (Contract) - SC Cleared IR35 - Outside IR35 Location : Milton Keynes (onsite 3 days a week) Duration : 6 months Responsibilities : Experience required Provide technical support for end-user...

  • EUC Engineer

    Found in: Jooble UK C2 - 2 weeks ago

    United Kingdom Areti Group Full time

    Areti have partnered with a leading Service provider who are looking for multiple EUC Engineers on a contract basis Must be SC Cleared Position : EUC Engineer (Contract) - SC Cleared IR35 - Outside IR35 Location : Milton Keynes (onsite 3 days a week) Duration : 6 months Responsibilities : Experience required Provide technical support for end-user...

  • Manager - Product Problem Management Process

    2 weeks ago

    United Kingdom Different Technologies Pty Ltd. Full time

    Forseven, a revolutionary company looking to transform the EV industry through cutting-edge technology and innovative engineering practices, is seeking a Quality manager to lead our Product Problem Management Process and join our highly skilled and dynamic Quality team. This pivotal role will operate in a hybrid capacity out of our office near Warwick,...

  • (SC cleared) Software Engineer

    2 weeks ago

    United Kingdom Methods Analytics Full time

    Methods Analytics is looking for a Software Engineer with skills in Java and Typescript. Daily rate: £455 inside IR35 Duration: 1.5 months Location: fully remote for UK based candidate only Clearance: active SC clearance Key Requirements Experience with Java and Typescript Experience of software testing best practices (TDD, BDD) Experience of...