MSc Programme Officer

3 weeks ago

United Kingdom BBSTEM Ltd. Full time

Join the Department of Computing as MSc Programme Officer (fixed-term contract, maternity cover).

The Department of Computing offers a range of MSc core, advanced and specialist one-year degree courses, with an annual intake of around 225 students.

As part of the Teaching Support Team, the MSc Programme Officer will provide full support for the Department’s MSc admissions and examination processes. You will also support the Undergraduate Administrator during busy periods and help staff and students of the Department, covering the full range of activities in the Student Office. You will be the main port of call for student services, supporting students with information and advice.

Duties and responsibilities

  • Manage the coordination of all MSc applications in line with departmental and college policies and processes.
  • Review and check MSc admissions documentation, follow up with applicants on incomplete documentation and make informed recommendations on applications to the admissions tutors.
  • Maintain accurate admissions records and generate reports on admissions statistics and ensure compliance with Data Protection regulations. Update and monitor departmental and college systems with admissions decisions and work with Registry to ensure accurate and up-to date information.
  • Respond to enquiries from potential candidates and applicants and resolve arising issues independently and provide advice on routine matters.
  • Manage administrative support for MSc and Undergraduate examinations which includes assisting the Examinations Officer with the day-to-day running of the examinations process, and all liaison with external examiners.
  • Act as the first point of contact for all MSc students, responding to queries, signposting and providing advice.

To be successful, you will:

  • Be educated to A level standard or equivalent.
  • Have experience of working in a busy administrative role, preferably within an academic environment.
  • Have experience of dealing with confidential material at a senior level.
  • Have experience of dealing with admissions and examination processes.
  • Have strong IT skills, including a working knowledge of Microsoft Office and databases.
  • Have excellent communication and customer service skills including a polite telephone and email manner.
  • Be committed to producing quality work using accuracy and attention to detail
  • Have the ability to interact with all levels of staff and students with confidence and diplomacy.

Further information

Please note that job descriptions cannot be exhaustive, and the post-holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

This post is full-time and fixed-term to provide maternity cover for 1 year. We will consider secondment for internal candidates, please contact for more details.

Should you require any further details on the role please contact: Marina Hall –

For any technical issues, please contact

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