Operations Unit Director

2 weeks ago

London, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

As we strive for continued improvement and excellence we are seeking an outstanding individual to join our team as Unit Director of Operations for Surgery and Cancer services. As the Unit Director of Operations, you will play a critical role in shaping the future of surgery and cancer services within our Trust. You will work closely with clinical leaders, operational teams and external partners to drive excellence, innovation and patient-centred care.


Your role will also encompass significant input of operational delivery of a new Electronic Health Record, leveraging technology to optimise clinical and operational performance.


In addition to your operational responsibilities, you will demonstrate exemplary leadership qualities, fostering a culture of continuous improvement, compassionate leadership and supporting the development of our diverse workforce. Your commitment to our Trust values, equality, diversity, and inclusion will be paramount in creating an environment where everyone feels valued and can thrive.
As Unit Director of Operations you are accountable to the Chief Operating Officer for the effective & efficient day to day operations of the Unit, delivering patient care to the highest levels of safety & quality, meeting all national & local performance criteria & targets, whilst operating within agreed financial parameters.


The portfolio for Surgery and Cancer Services is broad & a great opportunity to make an impactful & positive difference. Services include: Theatres, Admissions, Critical Care, Pre-Operative Assessment, Cancer Services & surgical teams including & not exclusive to Spines & Hip and Knee.


Service Delivery and Improvement: Collaborate with stakeholders to develop & implement the Trust strategy. Optimising & enhancing our surgical pathways, and ensuring seamless patient flows.


Performance Management: Monitor key performance indicators, identify areas for improvement, and drive operational efficiency. Collaborate with clinical teams to ensure high-quality care delivery.


Management of People: Through your compassionate leadership style manage operational staff & multidisciplinary teams within the relevant service areas ensuring that staff are equipped with the skills and tools that they and the Trust need to succeed.


Financial Management: Ensure robust financial management systems and processes are in place, to optimally utilise unit budgets and resources available and ensure the unit achieves its financial targets working in partnership with colleagues.
RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility. Operationally lead and manage a group of diverse and complex teams/services which have various processes, demands and issues. Reporting to the Trust divisional director of operations, this role will be responsible and accountable for the delivery of services, within budget (Income & Expenditure) for an agreed level of activity at an expected level of service and clinical quality.
Embed a structured approach to managing the unit and work with appropriate clinical, nursing, therapy and department leadership ensuring that this supports the trusts strategic vision for high quality patient centred care, excellence in education and world class research. They will ensure that effective management and delivery underpins all work taking place.
Ensure the effective implementation of national and local strategies and the delivery of service objectives within available resources on all sites (both within and outside the trust) within the remit of the unit.
The unit director of operations is expected to lead on designated trust wide developments which cross divisions and integrate streamlined services.
This role will require the participation in the on-call rota which includes weekends and bank holidays as required.

Knowledge, Training & Experience
Substantial management experience, the majority at senior level in the health service.
Experience of transformation programmes and delivery of service improvement programmes.
Degree or equivalent / Management qualification

Responsibility for Policy/Service Development
Experience of developing, drafting and implementing processes, policies, standard operating procedures.


Responsibility for Equality, Diversity and Inclusion
Responsibility for financial & physical resources
Budget management including a number of departmental budgets, cost savings programmes/income generation and service line costing.


Awareness of commissioning environment, with experience of local or other centrally funded programmes


Involvement in implementing a new digital system such as an electronic health record


Royal National Orthopaedic Hospital NHS Trust

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