Service Desk Team Leader
4 days ago
Ready to take the next step in your IT leadership career? Join a fast-growing, people-first MSP that invests heavily in technology, culture and career progression. This is your chance to lead a talented 3rd Line support team, drive service excellence and grow your own skills in a modern, high-energy environment. The Role As Service Desk Team Leader, you will: Lead daily operations across the Managed Service Desk Own escalations, SLAs, XLAs & major incidents Coach & develop 1st–3rd Line engineers Improve processes, documentation & service quality Work closely with senior technical teams (Cloud, Network, Security) Deputise for the Head of Service Desk when needed Build strong relationships with customers & internal teams What You Need MSP experience Solid technical grounding (Networking, Server, Cloud, Security, Modern Workplace) Confident communicator & natural people leader Certifications like AZ-104, AZ-305, CCNA/CCNP, VCP, VMCE (bonus, not essential) What's on Offer £45,000–£55,000 Northampton (Hybrid) – 3 days office / up to 2 days home (after probation) Monday–Friday | 10:30–19:00 Modern office near the M4 + onsite parking Latest tech kit (iPhone, laptop, monitors, etc.) Social, fun, supportive culture Incentives – holidays, vouchers, lunches, spot prizes Subsidised health & medical 25–30 days holiday + bank holidays + optional unpaid leave Clear progression plan + training + mentorship If you're a motivated leader who loves developing teams and delivering great service — this one's worth a look. Apply now or message me directly and we can set up a confidential call to discuss your next move
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Service Desk Team Leader
4 days ago
Northampton, Northamptonshire, United Kingdom Hamilton Barnes 🌳 Full timeReady to take the next step in your IT leadership career? Join a fast-growing, people-first MSP that invests heavily in technology, culture and career progression. This is your chance to lead a talented 3rd Line support team , drive service excellence and grow your own skills in a modern, high-energy environment. 💼 The Role As Service Desk Team Leader,...
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Northampton, Northamptonshire, United Kingdom Hamilton Barnes 🌳 Full timeReady to take the next step in your IT leadership career? Join a fast-growing, people-first MSP that invests heavily in technology, culture and career progression. This is your chance to lead a talented 3rd Line support team , drive service excellence and grow your own skills in a modern, high-energy environment. 💼 As Service Desk Team Leader, you...
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Service Desk Team Leader
4 days ago
Northampton, United Kingdom Hamilton Barnes ? Full timeService Desk Team Leader Join a fast‑growing, people‑first Managed Service Provider that invests heavily in technology, culture and career progression. Responsibilities Lead daily operations across the Managed Service Desk and coach a talented 3rd‑Line support team. Coach & develop 1st–3rd Line engineers. Work closely with senior technical teams...
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Service Desk Team Leader
1 week ago
Northampton, United Kingdom Hamilton Barnes 🌳 Full timeReady to take the next step in your IT leadership career?Join a fast-growing, people-first MSP that invests heavily in technology, culture and career progression.This is your chance to lead a talented 3rd Line support team, drive service excellence and grow your own skills in a modern, high-energy environment.💼 The Role As Service Desk Team Leader, you...
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Service Desk Team Leader
4 days ago
Northampton, United Kingdom Hamilton Barnes Full timeReady to take the next step in your IT leadership career?Join a fast-growing, people-first MSP that invests heavily in technology, culture and career progression.This is your chance to lead a talented 3rd Line support team, drive service excellence and grow your own skills in a modern, high-energy environment.💼 The Role As Service Desk Team Leader, you...
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Service Desk Team Leader
2 weeks ago
Northampton, Northamptonshire, United Kingdom Hamilton Barnes 🌳 Full time £45,000 - £55,000 per yearReady to take the next step in your IT leadership career?Join a fast-growing, people-first MSP that invests heavily in technology, culture and career progression.This is your chance tolead a talented 3rd Line support team, drive service excellence and grow your own skills in a modern, high-energy environment. The RoleAs Service Desk Team Leader, you will:...
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IT Service Desk Team Lead
4 days ago
Northamptonshire, United Kingdom Coba IT Consultants Full timeAbout the CompanyAre you an approachable and technically capable IT professional ready to lead a high-performing Service Desk team? Do you thrive on delivering exceptional customer service while managing daily IT operations in a dynamic environment? Coba IT is hiring on behalf of a prestigious client for an exciting opportunity based in south Northants. This...
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IT Service Desk Team Lead
4 days ago
Northamptonshire, United Kingdom Coba IT Consultants Full timeAbout the CompanyAre you an approachable and technically capable IT professional ready to lead a high-performing Service Desk team? Do you thrive on delivering exceptional customer service while managing daily IT operations in a dynamic environment? Coba IT is hiring on behalf of a prestigious client for an exciting opportunity based in south Northants. This...
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IT Service Desk Team Lead
4 days ago
Northamptonshire, United Kingdom Coba IT Consultants Full timeAbout the Company Are you an approachable and technically capable IT professional ready to lead a high-performing Service Desk team? Do you thrive on delivering exceptional customer service while managing daily IT operations in a dynamic environment? Coba IT is hiring on behalf of a prestigious client for an exciting opportunity based in south Northants....
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Service Desk Team Leader
2 weeks ago
Northampton, United Kingdom Travis Perkins Full timeAre you looking for your next challenge and want to be part of a team that is hard-working and driven to make a difference in our business? What will you do?Service Desk Team Leader This role is based 100% from our Northampton Head Office Responsible for guiding, mentoring, and managing a team of IT specialists, ensuring both individual and collective...
