Customer Services Executive

3 weeks ago


London, United Kingdom Edit Suits Co. Full time

After a year that kept us on our toes, we're growing like crazy and need a Junior Customer Service maestro to join our London team.
Dive into the world of flawless customer experiences Tackle customer queries (via email, live chat, and phone) like a pro, all on your own and with speedy finesse. Follow our internal procedures and trust your instincts to escalate those special cases to our rockstar senior team members.
Phone Charisma Extraordinaire : If you've got awesome telephone skills, consider it a golden ticket Manage the inbound and outbound logistics magic in our head office.
As our Part Time Junior Customer Support Executive, we're looking for someone who brings:
Communication Charm School Graduate : Speak and write English with the confidence of a rockstar. Elevate our customer's experience and be a key player in our ongoing success story.
️ Navigating customer service tools (Freshdesk or similar, chat systems, NPS feedback) is second nature.
️ Powered by data and a love of tailoring, we are offering made-to-measure clothing that’s disrupting the sector, and we’re passionate about our team and our customers

20 days holiday ( plus bank holidays )
Generous staff allowance
Frequent team socials and events
Unlimited tea and coffee Job Type: Full-time, Permanent, 40 hours (5 days), Monday - Friday.



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