Technical Services Specialist

Role Overview We are looking for an experienced Technical Services Specialist to join our team You will be responsible for providing professional service and support in customer systems with a primary target of supporting the customer in reaching and exceeding their targets for biological and financial performance. You will be combining current technical knowledge with practical farm experience, and help to identify opportunity areas, suggest potential action plans and in many cases work side-by-side with customers to implement and realise target advancements. You will report to the European Technical Services Director This role is remote, but you must be based in the UK, we are open to those relocating to the UK as well You Will Represent, plan, and execute the PIC technical program with key customers and be an industry thought leader. Work with customers help ensure PIC product performance. Monitor performance levels and help establish and respond to performance opportunities targeted by PIC commercial customers. Develop, with other team members, comprehensive plans, technical information, and initiatives aimed at creating value with customers through PIC products, technology and /or services. Support the sales and supply chain teams with regular technical updates, tailored customer service plans, and follow up reporting. Help customers realize the genetic potential of PIC products. Ensure PIC Biosecurity protocols are adhered to at all times. Ensure standards of conduct in dealing with customers, employees and allied industry in matters relating to social, professional and ethical obligations. Requirements A 5-year university education or equivalent in veterinary, animal science or nutrition related field preferred with a minimum of 4 years' experience within intensive swine production systems required. Ability to evaluate performance and financial information and make informed decisions regarding magnitude and target of opportunities in customer and partner operations. Willing to travel both domestically and internationally; English language essential Excellent organizational and interpersonal skills including demonstrated success in leading and developing teams. Outstanding verbal and written communication skills Positive and proactive attitude Ability to train, lead and influence others to perform at a high level, ability, and disposition to work both independently and as part of a team. Ability to travel approximately 40-50%. Business Overview PIC is the swine division of Genus PLC. PIC currently supplies over 70% of the world's top pork producers. We directly employ people in 18 countries worldwide and our products are available in more than 50 countries across the globe. We are a diverse team, ranging from scientists to sales teams, production personnel to customer service, and are all united by a passion for producing nutritious, affordable pork and a commitment to continuous improvement. Genus PLC is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world – a mission that is important to a sustainable future. Our vision is clear: Pioneering animal genetic improvement to sustainably nourish the world. Our Values Collaborate as One Team Create Value for Customers Innovate with Purpose Never stop improving DEI Genus is a place where you can be yourself and be part of a growing global team. We have a culture of respect, openness and fairness for all. Whatever your background, your role or your area of work, you will have the chance to thrive in an environment that inspires, challenges and supports you to succeed. Tackling climate change: Monitor and identify goals for the reduction of our GHG emissions from our own operations. Drive porcine and bovine genetic improvements which support productivity gains and improve feed efficiency, enabling a reduction in the production of greenhouse gas (GHG) emissions per unit of milk or meat produced Identify facility and other opportunities for reductions in GHG emissions, consistent with our goals Partner and advocate for policies that advance positive climate goals and identified United Nations Sustainable Development Goals (SDGs). Tackling PRRS: Developing pigs through gene editing that are resistant to PRRSv (Porcine Reproductive and Respiratory Syndrome Virus), a deadly disease that causes animal death and suffering as well as the loss of billions of dollars in farm production worldwide.* Equal Employment Opportunities Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations. Recruitment Fraud Warning Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team at recruiting@genusplc.com .