Head of Network Management
3 weeks ago
The Head of Revenue Management will be responsible for maximising ticket revenues across the fleet by developing and streamlining the pricing approach, inventory management and trading support to facilitate sales channel strategies and maximise demand.
The role requires proven experience in revenue management gained within cruise, travel or hospitality industries. The successful individual will lead a small team of Revenue and inventory analysts and collaborate closely with marketing, sales and operations to optimise our revenue performance and enhance the guest experience.
Oversee the daily activities of the Revenue & Inventory team ensuring optimal pricing and inventory decisions are executed to optimise demand and deliver the plan goals.
Maximise gross ticket / package revenue through planning and pricing execution to deliver the company objectives and maximise opportunity.
Optimise pricing and consumer and track the effectiveness of promotions & offers.
Inventory Management
Establish and manage inventory controls and allocations across all sales channels to maximise occupancy and revenue.
Own the Terms and Conditions for Group distribution (including inventory mix and pricing).
Lead and mentor the revenue team fostering a culture of continuous improvement and development.
Manage the ‘offer’ handling and compensation approach for itinerary changes.
Academic
Minimum 5 years of Revenue Management experience within hospitality, cruise or tour operators.
Highly numerate with strong commercial and financial acumen.
Advanced analytic skills, ability to draw insight from quantitative and qualitative data.
Experience of Power BI or equivalent business intelligence tools.
Ability to create and leverage a strong and supportive internal network.
Revenue Management is central to the commercial organisation and interacts with almost all areas of the business.
Deployment & Itinerary Planning, Market Sales Teams, Marketing, Customer Service Centre, E Commerce, Finance, Data and Analytics teams.
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