Senior Business Travel Consultant Hybrid or Office

2 weeks ago


Northern Ireland, United Kingdom Corporate Travel Management (CTM) UK Full time

Your career in travel is ready for take-off.
We know that our diverse team is the reason CTM is the award-winning TMC we are today, which is why recruiting like-minded travel enthusiasts is an important part of our business’ success and growth.

CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America, Australia and New Zealand.

Conduct business in an efficient and professional manner whilst adhering to company procedures and guidelines, you will work closely with the Team Manager as required to support the business objectives.

Note that this role requires to undergo a DBS check. Kindly refrain from applying if you do not have relevant experience and if you are not ready to go through the process of DBS check.

To provide high level customer service to all clients internal and external to the required SLAs and standards
• Ensure client travel policies are adhered to correctly
• Communicate with your manager and business manager regarding client activity to include any positive or negative behaviour, client complaints etc
• To provide support and assistance as required to colleagues
• Assist with all reservations and aspects of travel to include air, hotel, rail and car reservations and any other travel related requests received via any client and partners
• Offer travel advice for all types of scenarios
• To be able to work flexible hours
• Team player, resilient and adaptable with the ability to remain calm and patient • Proven attention to detail and quality standards
• Strong communication skills demonstrating a pro-active response to client servicing at all times
• Adept using Microsoft Office Software

Proven advanced industry experience in all areas of travel management operations is essential
• CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at EU.



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