Claims Specialist

3 weeks ago


Redhill Surrey, United Kingdom Aon Hewitt Full time

Claims Specialist

This is a 12 month Fixed term contract

Do you have experience in Accident and Health, Liability & Property claims?

Do you have great attention to detail?

if your answer is yes to the questions above, we want to hear from you

This is a hybrid role with the flexibility to work both virtually and from our Redhill office

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

  • Analyse and evaluate new and existing claims in line with required SLA’s
  • Respond promptly to enquiries from clients, brokers and service providers by telephone, in writing and in person
  • Accurately assess and maintain appropriate reserves on claims
  • Comply with claims systems and procedures
  • Follow claims settlement procedures in accordance with established guidelines and authorise settlements within claims handling authority
  • Update and maintain accurate information and data throughout the life cycle of the claim
  • To represent AUM (AON Underwritng management) Claims in meetings with underwriters, insurers and clients as may be require

Skills and experience that will lead to success

  • Competent in Microsoft Office and primarily Excel and Word
  • ACII or Part Qualified/A level education or equivalent an advantage
  • Experienced and knowledgeable claims technician with Personal Accident & Travel, Liability, Property, Reinsurance or equivalent claims experience. Lloyds and London Market knowledge including CLASS and ECF an advantage. Excellent communications and organisational skills. Sound negotiator
  • Strong interpersonal, communication and presentation skills, reliable and enthusiastic

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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