Adult Services Lead Manager

4 weeks ago

Addlestone Surrey, United Kingdom Schindler Limited Full time

You Join Schindler and help us elevate our world: We employ talented individuals in over 100 countries worldwide to design, develop, install, maintain and modernise the mobility systems that keep the world's urban population on the move. We offer a dynamic, forward-looking work environment that enables our employees to innovate and excel in their chosen fields. We are currently recruiting for a Service Leader to join our Team in London. They will be the primary point of contact for customers within the business unit and is responsible for an area of Field Operations within a Region. The Service Leader is responsible for managing all resources within their prescribed area in line with the Company rules, to meet the business targets for the Branch and ensure customer satisfaction. Safety and Quality requirements and standards, Customer communication, portfolio retention and renewal, Business productivity & cost management and Employee recruitment and team development. This is a full time and permanent role.
Optimise the Regions staffing of service Engineers and Technicians, by planning the personnel needs, including route organisation, workloads and training. Manage maintenance portfolio from the service contract acceptance to the collection of bad debts including follow-up actions
Execute leadership to Engineers and Technicians in matters of customer and employee satisfaction, adding value to the business, quality of work and operational efficiency
Manage and follow-up actions of customer claims and complaints
Conduct periodic quality and safety audits and inspections to ensure service levels and customer satisfaction
Accountable for the identification and resolution of sick or rouge units, supervise and follow-up of work performed, including developing plans for sick units in cooperation with the Regional Technical Specialist
Manage chargeable repairs from offer/sale to completion including the collection of bad debt along-side the credit control team
Support sales lead activities in the recovery lost units and the conversion of new Schindler products approaching warranty expiration date
Supporting employee on the job training and skills development, including safety training and tool box talks in coordination with the Regional Technical Specialist and FQE
Proven track record of running a service business unit (five to seven years) in a related industry.
Proven experience in a management/leadership role
Knowledge of the Lift industry or Facilities Management
Proven technical and commercial awareness as it relates to the lift industry business would be desirable
SAP experience beneficial
Excellent communicator and proven ability to build networks and relationships with internal and external customer base.
Some travel may be required

  • Global Learning

    2 weeks ago

    Addlestone, Surrey, United Kingdom Planet Pharma Full time

    Job Description Title: Global Learning & Development Lead - Medical Affairs Company: Global Pharmaceutical Company Location: Hybrid Role (50% WFH - Addlestone Office) Type: Permanent - Full-time Summary: Planet Pharma have collaborated with a pioneering pharmaceutical client who strive to be a cutting-edge, value-driven life science innovator! Our...

  • Global Learning

    6 days ago

    Addlestone, Surrey, United Kingdom Planet Pharma Full time

    Global Learning & Development Lead - Medical Affairs Title: Global Learning & Development Lead - Medical Affairs Company: Global Pharmaceutical Company Location: Hybrid Role (50% WFH - Addlestone Office) Type: Permanent - Full-time Summary: Planet Pharma have collaborated with a pioneering pharmaceutical client who strive to be a cutting-edge,...

  • Global Learning

    2 weeks ago

    Addlestone, Surrey, United Kingdom Planet Pharma Full time

    Title: Global Learning & Development Lead - Medical Affairs Company: Global Pharmaceutical Company Location: Hybrid Role (50% WFH - Addlestone Office) Type: Permanent - Full-time Summary: Planet Pharma have collaborated with a pioneering pharmaceutical client who strive to be a cutting-edge, value-driven life science innovator! Our clients are at...

  • Global Learning

    2 weeks ago

    Addlestone, Surrey, United Kingdom Planet Pharma Full time

    Title: Global Learning & Development Lead - Medical Affairs Company: Global Pharmaceutical Company Location: Hybrid Role (50% WFH - Addlestone Office) Type: Permanent - Full-time Summary: Planet Pharma have collaborated with a pioneering pharmaceutical client who strive to be a cutting-edge, value-driven life science innovator! Our clients are at...

  • Senior Learning

    2 weeks ago

    Addlestone, Surrey, United Kingdom Planet Pharma Full time

    Title: Global Learning & Development Lead - Medical Affairs Company: Global Pharmaceutical Company Location: Hybrid Role (50% WFH - Addlestone Office) Type: Permanent - Full-time Planet Pharma have collaborated with a pioneering pharmaceutical client who strive to be a cutting-edge, value-driven life science innovator! Our clients are at the...

  • Senior Learning

    2 weeks ago

    Addlestone, Surrey, United Kingdom Planet Pharma Full time

    Title: Global Learning & Development Lead - Medical Affairs Company: Global Pharmaceutical Company Location: Hybrid Role (50% WFH - Addlestone Office) Type: Permanent - Full-time Planet Pharma have collaborated with a pioneering pharmaceutical client who strive to be a cutting-edge, value-driven life science innovator! Our clients are at the...

  • Global Service Delivery and Mi Management Lead

    1 month ago

    Addlestone, United Kingdom Brambles Group Full time

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...

  • Senior Learning

    2 weeks ago

    Addlestone, Surrey, United Kingdom Planet Pharma Full time

    Global Learning & Development Lead - Medical Affairs Title: Global Learning & Development Lead - Medical Affairs Global Pharmaceutical Company Location: Hybrid Role (50% WFH - Addlestone Office) Type: Permanent - Full-time Planet Pharma have collaborated with a pioneering pharmaceutical client who strive to be a cutting-edge, value-driven life...

  • I&t Service Management Lead

    1 month ago

    Addlestone, United Kingdom Brambles Group Full time

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...

  • Adult Nurse Manager

    2 months ago

    Ewell, Surrey, United Kingdom Leaders In Care Recruitment Ltd Full time

    We are looking for a passionate Adult Nurse Manager to join a well-established and progressive provider of complex care packages within the community, specialising in adult complex care. This community role will be based in the Croydon area where the company has secured further packages during an exciting growth phase. Check out the role overview below If...

  • Adult’s Social Workers

    5 days ago

    Surrey, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Adult’s Social Workers - Surrey** Pay rate - to £38 per hour Mental Health, Learning Disabilities, MASH Leatherhead, Woking and Guildford Pertemps are recruiting for experienced Adult’s Social Workers in Surrey. There are roles available in Mental Health, Learning Disabilities and Adult MASH teams. The roles are across the County,...

  • Care Manager

    3 weeks ago

    Guildford, Surrey, United Kingdom Leaders In Care Recruitment Ltd Full time

    Are you a motivated, experienced Care Coordinator looking for an exciting opportunity to make a real difference? Our client, a leading UK provider specialising in Nursing and Care services for children and adults living with complex physical disabilities and life-limiting conditions, is on the lookout for a dedicated individual to join their team.

  • Care Manager

    2 months ago

    Guildford, Surrey, United Kingdom Leaders In Care Recruitment Ltd Full time

    Are you a motivated, experienced Care Coordinator looking for an exciting opportunity to make a real difference? Our client, a leading UK provider specialising in Nursing and Care services for children and adults living with complex physical disabilities and life-limiting conditions, is on the lookout for a dedicated individual to join their team.

  • Consultant Psychiatrist in Adult Mental Health Rehabilitation Service

    2 weeks ago

    Dorking, Surrey, United Kingdom Mental Health Hospital Full time €150,000

    A fantastic new job opportunity has arisen for a dedicated Consultant Psychiatrist – General Adult to work in an exceptional service based in the Dorking, Surrey area. You will be working for one of UK’s leading healthcare providers. This is an inpatient rehabilitation and recovery service for females with mental health needs, personality disorders or...

  • Consultant Psychiatrist in Adult Mental Health Rehabilitation Service

    2 weeks ago

    Dorking, Surrey, United Kingdom Mental Health Hospital Full time

    A fantastic new job opportunity has arisen for a dedicated Consultant Psychiatrist – General Adult to work in an exceptional service based in the Dorking, Surrey area. You will be working for one of UK’s leading healthcare providers. This is an inpatient rehabilitation and recovery service for females with mental health needs, personality disorders or...

  • Care Manager

    2 months ago

    Guildford, Surrey, United Kingdom Leaders In Care Recruitment Ltd Full time

    Are you a motivated, experienced Care Coordinator looking for an exciting opportunity to make a real difference? Our client, a leading UK provider specialising in Nursing and Care services for children and adults living with complex physical disabilities and life-limiting conditions, is on the lookout for a dedicated individual to join their team. Check...

  • Global Learning

    2 weeks ago

    Addlestone, United Kingdom Planet Pharma Full time

    Job DescriptionTitle: Global Learning & Development Lead - Medical AffairsCompany: Global Pharmaceutical CompanyLocation: Hybrid Role (50% WFH - Addlestone Office)Type: Permanent - Full-timeSummary:Planet Pharma have collaborated with a pioneering pharmaceutical client who strive to be a cutting-edge, value-driven life science innovator! Our clients are at...

  • Global Learning

    2 weeks ago

    Addlestone, United Kingdom Planet Pharma Full time

    Title: Global Learning & Development Lead - Medical AffairsCompany: Global Pharmaceutical CompanyLocation: Hybrid Role (50% WFH - Addlestone Office)Type: Permanent - Full-timeSummary:Planet Pharma have collaborated with a pioneering pharmaceutical client who strive to be a cutting-edge, value-driven life science innovator! Our clients are at the forefront of...

  • Global Learning

    2 weeks ago

    Addlestone, United Kingdom Planet Pharma Full time

    Title: Global Learning & Development Lead - Medical AffairsCompany: Global Pharmaceutical CompanyLocation: Hybrid Role (50% WFH - Addlestone Office)Type: Permanent - Full-timeSummary:Planet Pharma have collaborated with a pioneering pharmaceutical client who strive to be a cutting-edge, value-driven life science innovator! Our clients are at the forefront of...

  • Global Learning

    2 weeks ago

    Addlestone, United Kingdom Planet Pharma Full time

    Title: Global Learning & Development Lead - Medical Affairs Company: Global Pharmaceutical Company Location: Hybrid Role (50% WFH - Addlestone Office) Type: Permanent - Full-time Summary: Planet Pharma have collaborated with a pioneering pharmaceutical client who strive to be a cutting-edge, value-driven life science innovator! Our clients are at the...