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Plumbing and Heating Sales Consultant

1 month ago

Mid Devon Devon, United Kingdom Cooper Golding Full time €34,000

Sales Rep
Monday to Friday covering the Wiveliscombe and Tiverton areas.

We​ are proud to be working exclusively with an independent merchant in the South of England, operating through five core divisions (Build, Timber, Plumbing & Heating, Roofing and Electrical), primarily serving trade customers with an extensive range of products with over 150 sites across the South of the UK.

What is the purpose of the Sales Rep?

The purpose of this role is to boost sales and profits by building great relationships with customers, keeping in touch regularly, and working with awesome manufacturers to unlock new opportunities. What are the responsibilities of the Sales Rep?

Sales and Customer Service

Boost sales by linking products and using your best sales skills.
Drive sales forward with techniques like following up on quotes, promotional selling, and phone marketing.
Team up with internal sales staff to get quotes out fast and win orders, always aiming for the best margin. When doing site surveys, ensure customers approve details before placing orders (e.g., kitchen planning, joinery surveys, etc.).
Work closely with your sales office to meet delivery expectations, and always keep customers in the loop if there are delays or issues.
Handle customer complaints quickly and thoroughly - ask for help from Management when needed.
Manage customer credit limits and payments, working with Branch Management to balance sales opportunities and financial risk.
Keep organized records for each customer to help you unlock their full potential.
Stay aware of competitors and customers to spot new sales opportunities and avoid threats.
Help investigate any accidents to prevent them from happening again. Stay up to date on product knowledge by attending supplier training and in-house sessions.
Be flexible with your schedule and open to reasonable overtime when needed.
Help out with any other tasks that Management asks to keep the branch efficient and successful.

What Skills and Experience will you need as the Sales Rep?

Strong sales and negotiation skills, with a proven track record in the construction and building supply industry.
In-depth knowledge of building materials, tools, and their applications in construction projects.
Ability to build and maintain relationships with contractors, builders, and suppliers.
Excellent communication skills, both in person and over the phone.
Strong problem-solving abilities and organizational skills to manage multiple accounts and meet sales targets.
Proficiency in CRM software, inventory management systems, and Microsoft Office.
Experience in the construction or building supply industry.
Valid driver’s license, with the willingness to travel and manage a sales territory.
Degree in Business, Marketing, or a related field (preferred), but relevant industry experience is highly valued.
Certification in sales or construction (optional, but a plus).
Customer service experience, with the ability to handle inquiries and complaints effectively.
Team player with good time management skills and the flexibility to travel as needed. Company Perks, a national scheme for retailer discounts.
Holiday entitlement, 30 days including Bank Holidays.
Maternity/Paternity Pay, after qualifying period and terms.
Life Assurance, x3 Annual Salary.
Pension (Scottish Widows), 4% Company, after qualifying period.
Staff Discount, after qualifying period.
Training and career progression
You’ll be joining a friendly and welcoming team with an excellent benefits package which includes a competitive salary, pension, employee assistance programme, perks membership and staff discount