Customer Account Manager

1 week ago


Earls Barton Northamptonshire, United Kingdom Kingscroft Professional Resources Full time

Could you be the Customer Account Manager supporting sales growth in a brilliant Manufacturing business? Are you confident in working with external customers and internal teams with a manufacturing or technical services background? Are well organised and proactive in progressing customer requirements from initial order through manufacturing and to dispatch?

Kingscroft has been asked to recruit for a Customer Account Manager for a fast paced manufacturing business. As the ideal candidate you will have had experience of working in an administrative , customer facing or internal sales based role in a manufacturing or engineering setting. You will be confident of acting as the focal point for customer orders; liaising closely with sales initially and then through engineering, manufacturing, quality and dispatch.

The role will include:

Onsite office based assistance of customers directly to support requirements via phone, video conference and e-mail.

Provide customers with timely and accurate price quotations; research and contact suppliers, as appropriate; review and follow-up on customer quotes.

Contract review customer orders, including processing for shipment. Ensure customer requirements are fulfilled.

Develop professional working relationships and rapport with customer contacts and sales representatives while effectively functioning as the Company's representative to firmly, professionally, and accurately communicate Company policies and guidelines including product information and availability, and customer solutions based upon type of company, pricing, lead times, terms and conditions, ship dates, etc.

Proactively communicate with customers and suppliers; provide immediate assistance to telephone enquiries and timely responses to customer e-mails while working within the policies and guidelines established by the Company.

Develop and maintain professional knowledge of Company products, services, marketing collateral, and catalogues.

Identify inactive customers, analyse past orders, and initiate customer contact to generate return business.

Understand and comply with the sales system, process, and maintenance of the contact database.

Adhere to and comply with the Quality Manual and procedures.

This is a fantastic opportunity to take on a key role for a business that is looking to improve its processes to enable continued growth and expansion.

Please apply today for a confidential discussion on the role.

By applying to this role, you will register as a candidate with Kingscroft Professional Resources. Our Privacy Policy explains how we will use your information #J-18808-Ljbffr

  • Earls Barton, Northamptonshire, United Kingdom Kingscroft Professional Resources Full time

    Could you be the Customer Account Manager supporting sales growth in a brilliant Manufacturing business? Are you confident in working with external customers and internal teams with a manufacturing or technical services background? Kingscroft has been asked to recruit for a Customer Account Manager for a fast paced manufacturing business. As the ideal...

  • Quality Manager

    19 hours ago


    Earls Barton, Northamptonshire, United Kingdom Kingscroft Professional Resources Full time

    Are you an experienced Quality or QHSE Manager looking for a new role? Are you confident of implementing and running QHSE systems and policies to support best practice? Are you looking to take on a new Quality Control focused challenge in a fast paced manufacturing environment? As the ideal candidate you will have experience in managing Quality, H&S and...

  • Quality Manager

    Found in: Talent UK 2A C2 - 7 days ago


    Earls Barton, United Kingdom Kingscroft Professional Resources Full time

    Are you an experienced Quality or QHSE Manager looking for a new role? Are you confident of implementing and running QHSE systems and policies to support best practice? Are you looking to take on a new Quality Control focused challenge in a fast paced manufacturing environment?As the ideal candidate you will have experience in managing Quality, H&S and...

  • Quality Manager

    1 week ago


    Earls Barton, United Kingdom Kingscroft Professional Resources Full time

    Are you an experienced Quality or QHSE Manager looking for a new role? Are you confident of implementing and running QHSE systems and policies to support best practice? Are you looking to take on a new Quality Control focused challenge in a fast paced manufacturing environment? As the ideal candidate you will have experience in managing Quality, H&S and...

  • Quality Manager

    Found in: Whatjobs ES C2 - 1 week ago


    Earls Barton, United Kingdom Kingscroft Professional Resources Full time

    Are you an experienced Quality or QHSE Manager looking for a new role? Are you confident of implementing and running QHSE systems and policies to support best practice? Are you looking to take on a new Quality Control focused challenge in a fast paced manufacturing environment?As the ideal candidate you will have experience in managing Quality, H&S and...


  • Earls Colne, United Kingdom BiS Henderson Limited Full time

    **Location**: Halstead **Salary**: £24,000 - £25,000 **Summary**: This successful and expanding e-commerce distribution company is looking for a Customer Account Administrator to join their team in Essex. You will need to be a very customer focussed, team player with excellent communication skills and a hands on, can do attitude. Previous experience...

  • Key Account Manager

    1 week ago


    Corby, Northamptonshire, United Kingdom MACE INDUSTRIES LIMITED Full time

    We are focused on providing innovative and high-quality machinery solutions to a wide range of industries. We are dedicated to delivering exceptional customer service and exceeding our clients' expectations. This is a full-time, on-site/field role for a Sales Account Manager at MACE INDUSTRIES LIMITED. The Sales Account Manager will be responsible for...

  • Booking Co-ordinator

    21 hours ago


    Earls Barton, United Kingdom Crystal EV charging Full time

    **Bookings Assistant IMMEDIATE START** **Excellent salary** - **An exciting opportunity has arisen for a Bookings Assistant to join our busy office at our Head Office in Earls Barton.**_ - **Due to the location of the vacancy transport is essential.**_ There is also a shift pattern which varies on a weekly rota basis. The shift patterns will either be...

  • Account Manager

    Found in: Talent UK 2A C2 - 15 hours ago


    Northamptonshire, United Kingdom Primaire Consulting Ltd Full time

    The ideal candidate will spearhead the expansion of our market presence looking after well established key accounts and by handling new opportunities and leads Responsibilities:You will be working for a pioneering manufacturer of digital fixed gas detection systems and managing strategic accounts in the South East / East Midlands TerritoryAs well as looking...

  • Account Manager

    Found in: Appcast Linkedin GBL C2 - 20 hours ago


    Northamptonshire, United Kingdom Primaire Consulting Ltd Full time

    The ideal candidate will spearhead the expansion of our market presence looking after well established key accounts and by handling new opportunities and leads Responsibilities:You will be working for a pioneering manufacturer of digital fixed gas detection systems and managing strategic accounts in the South East / East Midlands TerritoryAs well as looking...

  • Account Manager

    Found in: Whatjobs ES C2 - 19 hours ago


    Northamptonshire, United Kingdom Primaire Consulting Ltd Full time

    The ideal candidate will spearhead the expansion of our market presence looking after well established key accounts and by handling new opportunities and leads Responsibilities: You will be working for a pioneering manufacturer of digital fixed gas detection systems and managing strategic accounts in the South East / East Midlands Territory As well as...

  • Account Manager

    Found in: Jooble UK C2 - 13 hours ago


    Northamptonshire, United Kingdom Primaire Consulting Ltd Full time

    The ideal candidate will spearhead the expansion of our market presence looking after well established key accounts and by handling new opportunities and leads Responsibilities: You will be working for a pioneering manufacturer of digital fixed gas detection systems and managing strategic accounts in the South East / East Midlands Territory As well as...

  • Account Manager

    24 hours ago


    Northamptonshire, United Kingdom Primaire Consulting Ltd Full time

    The ideal candidate will spearhead the expansion of our market presence looking after well established key accounts and by handling new opportunities and leads Responsibilities: You will be working for a pioneering manufacturer of digital fixed gas detection systems and managing strategic accounts in the South East / East Midlands Territory As well as...

  • Delivery Driver

    3 days ago


    Earls Barton, United Kingdom Crystal EV Charging Full time

    **About the role** Salary - £24k (full time / per annum) 28 days holiday (inclusive of bank holidays) Pension Scheme Routes for training and career progression - Delivering stock to field engineers nationwide. - Collate delivery notes. - Track stock deliveries and plan future stock deliveries - Manage deliveries into the business. - Audit warehouse...


  • Desborough, Northamptonshire, United Kingdom Travail Employment Group Full time

    Internal Account Manager £26,000 to £28,000pa d.o.e, NN14 2WB, 30 days holiday, 9am till 5pm Mon to Thurs & 8.30pm Fri, Permanent, Immediate Start, Permanent Due to continued success and rapid expansion plans, a head office location of a market leading manufacturing company has an exciting opportunity for an Internal Account Manager to join them. You...


  • Kettering, Northamptonshire, United Kingdom Travail Employment Group Full time

    Internal Account Manager £26,000 to £28,000pa d.o.e, NN14 2WB, 30 days holiday, 9am till 5pm Mon to Thurs & 8.30pm Fri, Permanent, Immediate Start, Permanent Due to continued success and rapid expansion plans, a head office location of a market leading manufacturing company has an exciting opportunity for an Internal Account Manager to join them. You...

  • Account Manager

    1 week ago


    Northampton, Northamptonshire, United Kingdom Sign In Solutions Full time

    We’re looking for an Account Manager to join us here at Sign In Workspace, part of Sign in Solutions. As our Account Manager, we are looking for an individual to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and...

  • National Accounts Manager

    Found in: Talent UK 2A C2 - 1 week ago


    Northamptonshire, United Kingdom Cavendish Maine Full time

    Represent this much loved, market leading, global brandDeal with a portfolio of established and prospect major retail accountsHighly attractive culture and reward packageJob Description: National Accounts ManagerPackage: negotiable base salary + performance bonus + car options + 25 days holiday + pension + health insurance.This a new role created in response...

  • National Accounts Manager

    Found in: Appcast UK C C2 - 1 week ago


    Northamptonshire, United Kingdom Cavendish Maine Full time

    Represent this much loved, market leading, global brandDeal with a portfolio of established and prospect major retail accountsHighly attractive culture and reward packageJob Description: National Accounts ManagerPackage: negotiable base salary + performance bonus + car options + 25 days holiday + pension + health insurance.This a new role created in response...

  • National Accounts Manager

    Found in: Appcast UK C2 - 1 week ago


    Northamptonshire, United Kingdom Cavendish Maine Full time

    Represent this much loved, market leading, global brandDeal with a portfolio of established and prospect major retail accountsHighly attractive culture and reward packageJob Description: National Accounts ManagerPackage: negotiable base salary + performance bonus + car options + 25 days holiday + pension + health insurance.This a new role created in response...