Deputy Head of Training

4 weeks ago


Birmingham, United Kingdom Mandnhealthcare Full time

M&N HEALTHCARE SUITE 4, AVEBURY HOUSE 55 NEWHALL STREET BIRMINGHAM WEST MIDLANDS B3 3RB / Birmingham
Job Type: Permanent
To positively support the Registered Manager in providing leadership to the administration, care, catering, housekeeping, laundry and maintenance functions of The Agency.
To maintain Care and management skills at a current level, and undertake such training and development as may from time-to-time be required to maintain that currency of practice.
To manage the services within The Agency in accordance with standards agreed with the Registered Manager, Registered Provider, legislative requirements, relevant regulations, and in line with accepted best practice, and within the financial plans agreed from time-to-time with the Registered Provider.
To support and assist the Registered Manager in the management of each of the service
Management of the organisation:

Deputise for the Registered Manager during their absence, following agreed policies,
procedures and management techniques at all times.
differences of approach and opinion with the Registered Manager in private.
Create and uphold an open, positive and inclusive management culture.
Participate in the development of The Agency’s policies.
business and quality objectives.
Participate in the maintenance of The Agency’s management information systems.
Assist in the formulation and implementation of Care and nursing policies and procedures.
Formulate and implement Care policies and procedures.
Assist in the implementation and maintenance of the standards required by legislation
Act within The Agency’s budget based on The Agency’s objectives and within the projected
Be involved in the design and implementation and maintenance of The Agency’s quality
Management of the Human Resources:
Deputise for the Registered Manager during their absence, following agreed policies,
procedures and management techniques at all times.
Take the lead responsibility for the promotion and management of employees’ QCF Diploma development.
Cooperate with the implementation, evaluation, orientation and induction of all new
Take the lead responsibility for the development of a master-plan rota to comply with
Assist in the implementation and evaluation of the orientation and induction of all new
7Promote and implement The Agency’s policies and procedures.
Support the development of a work atmosphere which promotes a high quality of work life.
Support the creation and maintenance a culture of performance and excellence.
Management of Care Services:
The Deputy Manager will take the lead responsible for the day-to-day management of Care

services, in accordance with policies, procedures and management techniques agreed with
Users as opposed to being office based.
Take the lead responsibility for the reception and initial investigation of complaints, and
Assist the assessment of the effectiveness of Care and nursing implementation and
Professional Long-Term Care Leadership:
Deputise for the Registered Manager during their absence, following agreed policies,
procedures and management techniques at all times.
Encourage health promotion within Care strategies.
Engage in local meetings relevant to the activities of The Agency.
Establish relationships with learning institutions in order to promote availability of staff training
Seek opportunities for personal and professional growth.
Nominally 40 hours per week, subject to achievement of goals and objectives and the covering of
vacant shifts. The Deputy Manager will be expected to maintain an on-call facility, and in the
case of holiday or sickness, to arrange for the facility to be maintained.
At least two years experience as a Senior Carer or above level in an appropriate Care service
NVQ/SNVQ) Job type Permanent Job status Full Time
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