Band 8a Deputy Head of Operational Performance

1 month ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
At University Hospitals Birmingham, we are committed to providing high-quality healthcare services to the people of the Birmingham and Solihull as well as the wider United Kingdom. As one of the largest healthcare organizations in the country, we constantly strive for operational excellence to deliver outstanding patient care. The last 12 months has seen a significant improvement in our elective recovery. We are currently seeking a highly skilled and motivated individual to join our team as the Deputy Head of Operational Performance to help maintain and further progress this transformation.

As the Deputy Head of Operational Performance, you will play a critical role in supporting the delivery of efficient and effective operational performance across UHB. You will work closely with the Head of Operational Performance and other senior leaders to develop strategies, implement initiatives, and drive performance improvements that will ultimately enhance patient experience and outcomes.

Please note this post is predominately based at Solihull Hospital, but will require frequent travel across all UHB sites.

**Main duties, tasks & skills required**:
The post holder will form part of the senior leadership team within the Operational Performance team, providing support and cover to the two other Deputies, whilst taking lead responsibility for one of the three key work-streams within the department; Access & RTT, Pathway Management and Compliance.

The post holder will play a crucial role in monitoring performance across the operational divisions, identifying and escalating risks and working with operational teams to effectively plan capacity and take remedial action where necessary. They will support the Head of Operational Performance in ensuring there are robust systems in place to forecast performance and identify risks to delivery, and to develop effective tracking and escalation protocols within the service areas that they manage.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Degree level in a relevant field for example, business, management or economics or with equivalent experience.
- Relevant Post-Graduation qualification to Master's level in a relevant field or equivalent experience.
- Trained in the use of NHS systems including PAS, and referral management systems.
- Evidence of continuous professional development.

**Experience**:
**Essential**:

- Significant experience in an acute NHS provider in a leadership role
- Extensive knowledge of RTT, national rulesets and associated technical datasets.
- Experience of leading teams, including the delivery of organisational change processes.
- Experience of performance managing teams and individuals, including setting and monitoring effective recovery plans.
- Highly developed experience in interpreting clinical pathways, understanding new processes and concepts
- Extensive experience of developing reports, models and support tools to monitor and support delivery of objectives and performance improvement.
- Extensive knowledge of NHS performance framework and associated mandatory data submissions and SitReps.
- Experience of managing budgets and delivering financial efficiency schemes.

**Desirable**:

- Experience in a health informatics or operational role.

**Additional Criteria**:
**Essential**:

- Able to work during periods of sustained pressure.

**Disclosure and Barring Service Check**:
**Certificate of Sponsorship**:

  • Band 8a Deputy Head of Facilities

    4 weeks ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    The post holder will act as an Operational Manager for all facilities activities and deputise for Head of Facilities as directed. The role will ensure delivery of a safe, efficient, and effective Facilities service and interfacing closely with the Head of Facilities and the Estates and Facilities Management team to ensure they are provided with appropriate...

  • Band 8a Deputy Head of Facilities

    4 weeks ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    The post holder will act as an Operational Manager for all facilities activities and deputise for Head of Facilities as directed. The role will ensure delivery of a safe, efficient, and effective Facilities service and interfacing closely with the Head of Facilities and the Estates and Facilities Management team to ensure they are provided with appropriate...

  • Deputy Head of Operations

    5 days ago

    Birmingham, United Kingdom University of Birmingham Full time

    Salary: Full time starting salary is normally in the range £34,980 to £44,263, with potential progression once in post to £46,794 Contract Type: Fixed term contract up to July 2025  Background The School of English, Drama and Creative Studies (EDACS) The School of English, Drama and Creative Studies is a vibrant and thriving school situated within the...

  • Deputy Head of Operations

    4 days ago

    Birmingham, United Kingdom University of Birmingham Remote Work Freelance Full time

    Birmingham £34,980 to £44,263 Full Time Fixed-Term/Contract 21st May 2024 9th June 2024 103893 Salary: Full time starting salary is normally in the range £34,980 to £44,263, with potential progression once in post to £46,794 Contract Type: Fixed term contract up to July 2025  Background The School of English, Drama and...

  • Deputy Head of Operations

    5 days ago

    Birmingham, Birmingham, United Kingdom University of Birmingham Full time

    Salary: Full time starting salary is normally in the range £34,980 to £44,263, with potential progression once in post to £46,794Contract Type: Fixed term contract up to July 2025 BackgroundThe School of English, Drama and Creative Studies (EDACS)The School of English, Drama and Creative Studies is a vibrant and thriving school situated within the College...

  • Deputy Head of Operations Law

    1 week ago

    Birmingham, United Kingdom University of Birmingham Full time

    Salary: Full time starting salary is normally in the range £34,980 to £44,263, with potential progression once in post to £46,794 Background Birmingham Law School (BLS) Birmingham Law School (BLS) is one of five Schools in the College of Arts and Law with around 2,000 students and over 120 staff. The Deputy Head of Operations is a critical role in the...

  • Deputy Head of Operations Law

    1 week ago

    Birmingham, Birmingham, United Kingdom University of Birmingham Full time

    Salary: Full time starting salary is normally in the range £34,980 to £44,263, with potential progression once in post to £46,794BackgroundBirmingham Law School (BLS)Birmingham Law School (BLS) is one of five Schools in the College of Arts and Law with around 2,000 students and over 120 staff. The Deputy Head of Operations is a critical role in the...

  • Deputy Head of Operations

    5 days ago

    Birmingham, Birmingham, United Kingdom University of Birmingham Full time

    Birmingham £34,980 to £44,263 Full Time Fixed-Term/Contract 21st May 2024 9th June 2024 103893Salary: Full time starting salary is normally in the range £34,980 to £44,263, with potential progression once in post to £46,794Contract Type: Fixed term contract up to July 2025 BackgroundThe School of English, Drama and Creative Studies (EDACS)The...

  • Senior Directorate Accountant

    4 weeks ago

    Birmingham, United Kingdom Mylocum Full time

    **New opportunities for Senior Directorate Accountant - Operations!!** **POSITION**:We are looking for a Senior Directorate Accountant - Operations **BAND**: 8A **SALARY**:£40/hr **LOCATION**:The position is based in Birmingham, Priestley Wharf (B7 4BN). we are looking to hire medical secretary with excellent organizational and administrative skills....

  • Deputy Head of Ict Operations

    1 week ago

    Birmingham, United Kingdom Vivo Talent Solutions Full time

    Deputy Head of IT Operations / Financial Services / Birmingham / Infrastructure / 12 Month FTC / Onsite Vivo Talent is working closely with a Financial Services company that is experiencing a significant period of growth and is seeking to enhance their IT Ops team on a fixed-term basis. They have various exciting projects in their pipeline and are in...

  • Deputy Head of Ict Operations

    2 weeks ago

    Birmingham, United Kingdom Vivo Talent Solutions Full time

    Job Description Deputy Head of IT Operations / Financial Services / Birmingham / Infrastructure / 12 Month FTC / Onsite Vivo Talent is working closely with a Financial Services company that is experiencing a significant period of growth and is seeking to enhance their IT Ops team on a fixed-term basis. They have various exciting projects in their...

  • Band 7/8a Clinical Pharmacist

    1 month ago

    Birmingham, United Kingdom Hunter AHP & Mental Health Full time

    **Band 7/8a Clinical Pharmacist - Birmingham** _Locum Clinical Pharmacist _ _£29-36 per hour depending on experience and banding _ _Ongoing contract with 1 week notice period _ _Flexible leave + indemnity insurance covered_ Not available for this position? Recommend a friend or colleague! We operate a simple and transparent scheme - we pay you **£250**...

  • Deputy Head of IT Operations

    3 weeks ago

    Birmingham, United Kingdom Vivo Talent Solutions Full time

    Deputy Head of IT Operations / Financial Services / Birmingham / Infrastructure / 12 Month FTC / OnsiteIs this your next job Read the full description below to find out, and do not hesitate to make an application.Vivo Talent is working closely with a Financial Services company that is experiencing a significant period of growth and is seeking to enhance...

  • Deputy Head of IT Operations

    2 weeks ago

    Birmingham, United Kingdom Vivo Talent Solutions Full time

    Deputy Head of IT Operations / Financial Services / Birmingham / Infrastructure / 12 Month FTC / OnsiteIs this your next job Read the full description below to find out, and do not hesitate to make an application.Vivo Talent is working closely with a Financial Services company that is experiencing a significant period of growth and is seeking to enhance...

  • Deputy Head of IT Operations

    4 weeks ago

    Birmingham, United Kingdom Vivo Talent Solutions Full time

    Deputy Head of IT Operations / Financial Services / Birmingham / Infrastructure / 12 Month FTC / OnsiteVivo Talent is working closely with a Financial Services company that is experiencing a significant period of growth and is seeking to enhance their IT Ops team on a fixed-term basis.They have various exciting projects in their pipeline and are in need of...

  • Deputy Head of IT Operations

    4 weeks ago

    Birmingham, United Kingdom Vivo Talent Solutions Full time

    Deputy Head of IT Operations / Financial Services / Birmingham / Infrastructure / 12 Month FTC / OnsiteVivo Talent is working closely with a Financial Services company that is experiencing a significant period of growth and is seeking to enhance their IT Ops team on a fixed-term basis.They have various exciting projects in their pipeline and are in need of...

  • Deputy Head of IT Operations

    4 weeks ago

    Birmingham, United Kingdom Vivo Talent Solutions Full time

    Deputy Head of IT Operations / Financial Services / Birmingham / Infrastructure / 12 Month FTC / OnsiteVivo Talent is working closely with a Financial Services company that is experiencing a significant period of growth and is seeking to enhance their IT Ops team on a fixed-term basis.They have various exciting projects in their pipeline and are in need of...

  • Deputy Head of IT Operations

    4 weeks ago

    Birmingham, United Kingdom Vivo Talent Solutions Full time

    Deputy Head of IT Operations / Financial Services / Birmingham / Infrastructure / 12 Month FTC / Onsite Vivo Talent is working closely with a Financial Services company that is experiencing a significant period of growth and is seeking to enhance their IT Ops team on a fixed-term basis. They have various exciting projects in their pipeline and are in need...

  • Deputy Head of IT Operations

    3 weeks ago

    Birmingham, United Kingdom Vivo Talent Solutions Full time

    Job DescriptionDeputy Head of IT Operations / Financial Services / Birmingham / Infrastructure / 12 Month FTC / OnsiteVivo Talent is working closely with a Financial Services company that is experiencing a significant period of growth and is seeking to enhance their IT Ops team on a fixed-term basis.They have various exciting projects in their pipeline and...

  • Deputy Head of IT Operations

    4 weeks ago

    Birmingham, United Kingdom Vivo Talent Solutions Full time

    Deputy Head of IT Operations / Financial Services / Birmingham / Infrastructure / 12 Month FTC / Onsite Vivo Talent is working closely with a Financial Services company that is experiencing a significant period of growth and is seeking to enhance their IT Ops team on a fixed-term basis. They have various exciting projects in their pipeline and are in need...