Business Development Manager
1 month ago
Permanent / Full Time
Newcastle
Hybrid
Our long established client is a Global Logistics provider, with offices around the UK. Covering Air, Sea, Road and Warehousing, they offer a full service to clients. Recent success and growth has led to them expanding their sales team with a requirement for an experienced Business Development Manager.
Responsibilities- Build a strong portfolio of accounts from targeted business development and their own existing network of clients.
- Have the ability to work on their own initiative, understand client needs and be proactive in their approach.
- Prospect and develop new opportunities through various means such as, telemarketing, direct mail, personal solicitation in order to qualify and develop prospects.
- Regular (weekly) meetings & cold calling (under KPI Management) with prospects & established clients and provide a consultative service tailored to their specific needs, including up selling to established clients.
- Promote company products & services through delivery of product presentations and demonstrations.
- Work strategically with the UK. sales team to plan and create sales strategies and activities to increase personal and group profitability.
- Act as an initial point of contact for all you commercial customer enquiries, escalations and queries.
- Submit regular personal budgets, opportunity pipelines and weekly activity reports and statistics utilising (but not limited to) Salesforce.
- Promote, develop and maintain specific markets, products and customer relationships to meet budgetary requirements.
- Maximise profit potential through regular reviews and identification of new opportunities.
- Identify means of improving services and quality to customers, to encourage continued business development and customer longevity, through maintaining and building open and collaborative relationships.
- Maintain an awareness of competitor activity and pricing policies to ensure competitive marketing.· Create Standard Operating Procedures where appropriate in conjunction with the operational departments to ensure a seamless introduction of new accounts into the operations departments.· Manage client base in your nominated areas, ensuring that any early stage operational and financial issues are resolved, through the operational management etc.
- Target driven, self motivated, New Business Hunter mentality.
- Confident, flexible, friendly, approachable and quick thinking.
- Experience of working in Freight Forwarding environment.
- Educated to at least GCSE standard or equivalent.
- Full Driving Licence.
- Computer literate with knowledge of Excel, Word, Powerpoint and Lotus
- Minimum 12 months commercial experience within a product integration role
- Freight industry experience not necessary but advantageous
- Excellent communication and problem solving skills
- Be passionate and care about customer satisfaction
- A personable and confident individual to slot into our team
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