Service Delivery Manager

2 months ago


United Kingdom NRL Full time

NRL are working with a leading private emergency services company who require someone to manage, develop, convert a sales pipeline to support growth of the UK business, managing operations and people.

Experience within Fire/Emergency services is a MUST.

  • This role can be remote as it will cover the UK.

  • The purpose of the role is to proactively manage, develop and convert a sales pipeline that supports business growth in deliverable services in relevant locations and at agreed margins for work.

  • To achieve this the role will undertake and support the Operations Director with managing key Site Leads with new and existing clients.

  • This will be achieved by direct engagement through site visits, Teams calls and effective relationship management. (Expected frequency of sites visits will be determined by the number of sites).

  • The role holder will compile KPIs on Site Performance at an agreed frequency.

  • The role holder will utilise business systems to ensure administrative and reporting compliance. This will include understanding and use of systems for QHSE, Service Delivery & KPIs, Gap Analysis and Risk Assessments.

  • The role holder will further support business by potential site visits for new standby activity undertaking business development activities where required.

To review a FULL JD, please apply.


About NRL
The NRL Group connect global engineering companies with the right people to bring their projects to life. Supporting contracting companies with their energy transition plans and working with our clients to build a cleaner, greener future.

We welcome applications from every walk of life and are committed to driving diversity within the industries we support, as a certified Inclusive Recruiter and armed forces friendly employer. We’re committed to making online job searches safe, you can find out more by searching for JobsAware. #J-18808-Ljbffr

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