Manager-Account Manager
1 month ago
Account Manager - London UK Based
Are you an ambitious and results-driven individual with a passion for fostering lasting client relationships? Are you motivated by the challenge of driving sales growth and exceeding targets? Do you have excellent client support, project management, and problem solving skills?
Come and be a part of the team that changes the way the world is rewarded at Virtual Incentives (VI). From Fortune 100 companies to technology platforms, we work with some of the biggest brands in the world and support them globally. We are a successful software company with a start-up mentality.
VI is a fast-paced, high growth company with competitive benefits and compensation, and a human-first atmosphere.
We are seeking a dynamic London-area based Account Manager to join our team, where you will be instrumental in identifying opportunities for growth, nurturing existing accounts, and delivering exceptional service to our valued clients. As our UK Account Manager, you will support client relationships with targeted high-value and/or high-potential portfolio accounts. The Account Manager will work collaboratively across the organization to deliver value for clients through responsive client servicing and day-to-day project management of relevant initiative
Support the Practice Leads in fostering strategic long-term relationships across assigned client portfolio by driving issuance, procuring renewals, and growing account revenue through upsell/cross-sell opportunities.
Provide day-to-day project management to execute on strategic account plans that drive retention and growth through optimal deployment of our products and services.
Collaborate effectively with a cross-functional, remote team to align and coordinate internal resources to deliver on client objectives.
Track and report on sales performance metrics, including sales pipeline, revenue forecasts, and client satisfaction.
Develop and maintain a strong understanding of Virtual Incentives products and processes, along with an understanding of the latest in the rewards and payments marketplaces
Key Candidate Qualities:
Action-oriented and analytical, with strong communication, organizational, and project management skills
Curious to learn our our clients’ business models and keen interest in providing them with exceptional, responsive service
Flexible and adaptable with the ability to pivot strategies based on market changes and client feedback in the ever evolving sales landscape
Proven track record of success in sales or account management roles, preferably in the payments, financial services or incentives.
At least 4 years of account management, sales, business development, or consulting experience
Ability to build collaborative, long-term relationships with internal and external stakeholders
Strong project management skills and the ability to prioritize multiple tasks and meet deadlines
Flexible working arrangements.
Pension scheme and other benefits.
If you are a motivated and enthusiastic individual with a passion for sales and client relationships, we want to hear from you
Virtual Incentives is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are also unable to offer relocation for this position.
REMOTE ROLE, with ability and willingness to travel periodically to New York City and regularly for client-facing and conference travel.
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