Technical Support Engineer Engineering

3 weeks ago


Gloucester Gloucestershire, United Kingdom i2i Recruitment Full time

Technical Support Engineer (IP/PON Specialised)
We are looking to appoint an additional Technical Support Engineer that will be fundamental to the company’s operational capability, my client is an established telecommunications company serving Military, Government, Transport and Utility markets. Marketing a wide range of PDH, SDH, Ethernet/IP, MPLS, GPON, DWDM, Cellular and Wireless, LTE-based networking equipment

Specialist knowledge in either IP networking or PON

* Able to conduct testing and produce full comprehensive test documentation / reports

* Ability to administer and run small turnkey projects

* Experience with remote management platforms

* Provide 24/7 support to our customers so the ability to participate in a "week on - 3 weeks off" out of hours rota is essential. This will take the form phone support, Email support and the occasional site visit

* Ideally, educated to HNC level or above in a telecommunications field

* Any telecommunications-related courses/qualifications with regards to theory, installations, testing, commissioning, power, H&S (would be advantageous)

* Specialist knowledge in either IP networking or PON

* Comfortable engaging with customers and suppliers on technical and project related matters

* Experience using Microsoft applications, such as Word, Excel and PowerPoint

* Company vehicle

* Mobile Phone

* Supportive work culture

* For immediate consideration, please send your CV to Natalie @ i2i Recruitment today.



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