Senior Claims Advisor

2 weeks ago


London, United Kingdom People Profilers Full time

Study vehicle repair history and ensure Workshop Manager and Senior Motor Claim Advisor are informed of any unusual or repeated complaint.
~ Write out, in-accordance with the individual vehicle diagnosis, individual work orders with the job item numbers, job specification and flat rate specifications.
~ Conduct Vehicle Reception Check with reception checklist in the presence of customer for all cars brought in for body and paintwork repairs.
~ Advise customers of the best method to pursue their insurance claims from a few insurance claims option available.
~ Inform customer that the vehicle is ready for collection, the repair cost and collection time.
~ NTC 2 in Mechanical Engineering, Automotive Engineering or its equivalent
~3 - 5 years of experience as a Motor Claim Advisor with at least 1 year in surveyor position
~ Possess Class 3 license
~ Find all the information and tips you need on career advice.
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