Head of Customer Engineering

3 weeks ago

Cockermouth Cumbria, United Kingdom M-Sport UK Full time

Operating a renowned global motorsport business with state-of-the-art facilities at home and winning performances around the globe, M-Sport UK provide the engineering expertise behind an award-winning range of competition cars and has become an industry leader with success across some of the industry’s most acclaimed motorsport series.

​The drive to deliver championship-winning machinery is what excites and strengthens our engineering team; and the key to our continuing success starts with you having influence throughout the core procedures of all our vehicles – from concepts and original designs, to running test programmes and defining the means to enhance maximum performance.

​We love what we do, and passion drives our success.

​

THE ROLE

​We’re looking to appoint a Head of Customer Engineering to oversee technical support and development of our most successful global rally car, the Ford Fiesta Rally2. Enhancing relationships amongst our championship-winning customers, the Head of Customer Engineering will provide detailed diagnosis alongside innovative development to the very highest standard whilst playing a pivotal role in future success.

​The role responsibilities include:

  • Delivering innovative engineering solutions from initial concepts through to production.

  • Support the Customer Programme Manager in achieving business targets.

  • Ensure the car complies with FIA technical regulations.

  • Mentoring and leading Junior Engineers.

  • Creating high quality technical documentations and details of technical upgrades and release to the customers.

  • Identifying potential performance or reliability improvements.

  • Managing project workloads to suit defined deadlines.

  • Providing vision, strategy, policies, processes, and procedures to improve the project and product performance.

WHO WE’RE LOOKING FOR

​We’re looking for a self-motivated team player working together with an enthusiastic and positive can-do attitude – whilst sharing the determination to deliver the very best results.

You should be educated to either a MEng or BEng degree level in Motorsport or Automotive Engineering and have a thorough understanding of motor vehicles and their systems.
Knowledge of the latest manufacturing techniques and materials is essential.

You should have experience of data logging and analysis software and be confident in delivering a consistently high level of performance and quality in a time-sensitive environment.

You should be well organised, and delivery focused, with a strong analytical approach and meticulous attention to detail.

You should be able to produce technical documents and have excellent interpersonal skills – capable of building strong relationships while always offering a professional image.

A minimum of 5 years’ experience working in a similar chassis engineering role in motorsport. This can include: Rallying or Racing.

​

WHAT WE OFFER

​Situated on the edge of the English Lake District National Park, M-Sport UK is unique in offering the fast-paced, adrenaline-fuelled action expected from a career in International Motorsport mere minutes from the tranquillity of the Lakeland fells and all they have to offer in terms of recreation and wellbeing.

​We also offer a range of employee benefits including: a flexible working day, discounted gym membership, discount reward scheme, cycle to work scheme, company contributed pension, life assurance and company healthcare plan as well as a dedicated Work Culture Team with regular meetings, competitions, and activities.

​

​​Closing Date: Friday 8th November​

​Job Reference: RENG241003

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