Customer Assistant

1 week ago

Cockermouth, United Kingdom Lidl Full time

Part Time

Summary

£11.00 up to £12.00 per hour - This isn’t stacking shelves. This is feeding families.

As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for another day of customers, you’ll keep moving and keep business booming. Every day is different, so you won’t just be working deliveries or working on the till; you’ll be doing all of it and more. You could even train to be a freshness specialist, non-food specialist or a bakery specialist. It’s your hard graft that puts food onto dinner tables and keeps our customers coming back.

What you'll do

Customer Assistant:

- Unpack stock as deliveries arrive in store
- Providing excellent customer service on the tills
- Help our customers with any questions or queries, and locate items around the store
- Ensure the bakery stays topped up by baking fresh goods
- Ensure shelves are looking good, checking for sell by dates, ensuring quality and freshness for our customers
- Merchandising and maintaining our middles aisles of non-food products

Shift Manager:

- Lead and motivate your team, in accordance with our Leadership and Company Principles
- Create an environment where your colleagues can do their best work
- Delegate tasks and solve problems swiftly
- Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures
- Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly
- Keep everything tidy and clean, on the shop floor and behind the scenes
- Ensuring and providing excellent customer service throughout the store

What you'll need

Customer Assistant:

- Some experience of working in a fast-paced environment
- The flexibility to start an early shift at 5am or finish a late shift at 11pm
- The ability to react positively to changing priorities
- The initiative to identify tasks that need to be completed
- The drive to work hard and contribute to the success of your store
- A friendly communication style with your team and customers
- Experience in providing excellent customer service

Shift Manager:

- Experience of leading a sizable team to achieve targets in a fast-paced environment
- The ability to effectively delegate tasks and motivate a team
- A customer-focused manner, remaining level-headed in any situation
- Willingness to work as a key part of the store team, completing daily tasks on every shift
- A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store

What you'll receive

This isn't getting by. This is getting what you deserve. We’re proud to have a culture and salary structure that promotes both the equality of opportunity, and pay.

Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days’ holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

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