Merchant Services Specialist

2 weeks ago


London, United Kingdom Oliver James Associates Ltd. Full time

12-16 per hour (negotiable)
8 hours p/d, 5 days a week (between 10:00 AM and 10:00 PM German time)
On behalf of our client, we are urgently seeking four highly motivated and fluent German-speaking Hotline Merchant Service Specialists to support a prestigious project. This short-term role is based in the London office of a leading global fintech company and requires an immediate start by June 5th.
Contract: 3 months (June - August)
Salary: £12-16 per hour (negotiable)
Hours: 8 hours per day, 5 days a week (between 10:00 AM and 10:00 PM German time)
On behalf of our client, we are urgently seeking four highly motivated and fluent German-speaking Hotline Merchant Service Specialists to support a prestigious project. This short-term role is based in the London office of a leading global fintech company and requires an immediate start by June 5th.
Provide exceptional support to German-speaking merchants via phone, email, and live chat.
Manage merchant accounts, including setup, maintenance, and issue resolution.
Maintain up-to-date knowledge of company products, services, and policies.
Ensure compliance with all relevant regulations and company policies.
Fluent in German and English.
Strong problem resolution skills and ability to quickly learn and apply knowledge from training materials.
Experience in B2B client service is highly preferred.
Competitive hourly salary.
Opportunity to work with a leading company in the fintech industry on a high-profile project.
This is a fantastic opportunity for individuals with strong language skills and a passion for customer service to contribute to a major international event. If you meet the qualifications and are ready to start by early June, we encourage you to apply immediately.
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