Chief Digital Information Officer

2 days ago

Crawley West Sussex, United Kingdom South East Coast Ambulance Service NHS Foundation Trust Full time

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has a vision to ‘support our staff to provide a caring, high quality and efficient urgent and emergency care service to our communities’. We are rated ‘Good’ for care by the Care Quality Commission and while the other areas under their most recent report require improvement, our aim is to continually improve and to reach outstanding across all areas of the Trust.

Our 4,000+ workforce provide services to 4.9m people across Kent, Surrey, Sussex and North East Hampshire. We handle over 1 million calls to 999 and 1 million calls to NHS 111 every year. More information regarding our services and locations can be found on our website.

Job overview

The Chief Digital Information Officer (CDIO) is a key member of the Executive Team (non-voting).

As a member of the Board and the Senior Management Team, the CDIO will provide expertise and leverage informatics and business intelligence to add value, enhancing the Trust’s use of both technology and information.

Main duties of the job

The post holder will be responsible for delivering the recently completed Digital Strategy in a timely and cost-effective manner, ensuring that we get the basics right, supporting the organisation with robust, performant, functional and user-friendly IT systems, and for continually developing and delivering an effective ‘Digital and Data Strategy’ for the Trust and, where appropriate, its partners.

This will include leadership and participation in projects internally and externally at local and national levels. The CDIO will lead on all aspects of technology, providing strategy, vision, and leadership to ensure the Trust keeps pace with prevailing trends both within the healthcare and wider technology community.

The CDIO will undertake a strategic thought leadership capacity in terms of wider information and informatics visualisation and end-user experience. This will include transforming the organisation to be truly insight-driven using technology such as Data Lakes, Enterprise Data Warehouses, data mining, and data analytics.

The post holder will set rigorous technical, day-to-day service, portfolio, programme and project management capability based on industry standard ways of working (e.g., ITIL, CMM, PRINCE2, PfMP).

Working for our organisation
  • Option to join NHS pension scheme
  • A minimum of 27 days' holiday each year, increasing after 5 years’ service.
  • Personal and professional development and training opportunities.
  • Salary Sacrifice schemes for cars or push bikes.
  • Access to occupational health and counselling services.
  • Access to NHS discounts, offering NHS employees a range of money-saving deals.
Detailed job description and main responsibilities

The post holder will be responsible for all of the Trust's business-critical IT, technical and software solutions including, but not limited to, Computer Aided Dispatch (CAD), ePCR, e-Mail radio, and mobile data transmission to in-vehicle Mobile Data Terminals, corporate systems, infrastructure (voice, data, end-user and technical environments).

The CDIO will need to understand and manage technologies and systems in a mixed environment, making best use of our in-house teams, shared services, and outsourced partners.

The CDIO will have a strong strategic and commercial understanding of technology and business intelligence and how it impacts a complex organisation. They will be comfortable with strategic and technical discussions at board level regarding the deployment of technology and its impact on the business.

The CDIO is expected to design and build an effective organisation to monitor Trust performance using data and information from the Trust systems to provide insights and enable an enhanced level of performance to check, challenge and support improved care delivery.

The postholder will be responsible for a budget of approximately £11million and will oversee a team of approximately 80.

Person specification Technical skills
  • Degree in a relevant subject or equivalent experience
  • Senior level experience managing a large CDIO function
  • Experience of leading on Information Governance function
  • Evidence of adopting best practices in leading and implementing major CDIO programmes.
Knowledge
  • SIRO
  • Information Governance systems
Experience
  • Board level or equivalent experience

Please note that the salary range noted on the vacancy is in line with agenda for change (AFC) pay scales. All successful applicants would be placed automatically at the bottom of the banding unless proven, relevant NHS or equivalent experience can be demonstrated.

The Trust is passionately committed to being an inclusive employer - a place where we can all be ourselves and succeed. As an employer, we offer a range of family-friendly, inclusive employment policies, flexible working arrangements, staff engagement networks, facilities, and services to support staff from different backgrounds.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief. The Trust is making progress towards its aim of becoming more reflective of the diversity of our community in our workforce and guarantees an interview to candidates with disabilities who meet the essential criteria specified. We particularly encourage applications from Black, Asian, Minority Ethnic and disabled applicants and those from other under-represented groups.

The Equality Act 2010 protects disabled people - including those with long-term health conditions, learning disabilities and hidden disabilities such as dyslexia. If you tell us that you have a disability we can make reasonable adjustments to ensure that any selection processes - including the interview - are fair and equitable.

When completing the application, please use your name as it appears on your passport and please ensure you include email addresses and contact numbers for your referees to avoid delay in the recruitment process.

Please note that under our Trust policies, we're unable to employ anyone under the age of 18 years old.

Should you require an application form in an alternative format including large print or braille, please contact recruitment@secamb.nhs.uk stating the vacancy reference number and we will be happy to provide this.

Due to the high volume of applications at SECAmb, we regret that we will only be able to contact those applicants who are shortlisted for interview. If you have not heard from us within 10 working days of the closing date, then please assume you have not been shortlisted for interview on this particular occasion.

Please note that we contact all applicants via Trac Jobs and would advise you to check your Trac Jobs account regularly.

Follow our recruitment on Twitter @SECAmbRecruit and check out our Facebook page - SECAmb NHS Recruitment. You can also find us on LinkedIn under South East Coast Ambulance Service NHS Foundation Trust.

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