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Quality and Training Advisor

4 months ago

Cheshire, United Kingdom Nationwide Platforms Full time

Nationwide Platforms is one of the world's largest providers of working at height training and offers training courses to customers such as PASMA, IOSH and other Health & Safety courses. We are looking for a experienced telesales/ account managers to join our brand-new ?Training Sales Advisor' team in Birchwood.

As a Training Sales Advisor you will take in-bound calls from customers who are enquiring about our training services offering and you will also make outbound calls to potential customers offering a variety of training courses and services. go to' for all health and safety training

This role would be perfect for someone who has some telesales/ account management/ sales background and is looking for their next opportunity within a sales and service environment.
In reward we can offer a competitive salary, 25 days holiday, Contributory pension capped at 5%, Westfield healthcare, Life assurance at x2 contractual salary

Own responsibility for all inbound & outbound training enquiries by phone and email
Build strong relationships with colleagues in other department to actively promote external training
Ensure sales targets are met in accordance with Key Performance Indicators
Redevelop dormant accounts to agreed percentage
Experience of outbound business to business account management or telesales or telemarketing preferred
Experience in health & safety training would be useful but not essential.
Able to demonstrate effective negotiation skills to ensure business is won on viable commercial terms
Excellent telephone manner with the ability to keep calm under pressure and build a rapport with customers

Part of the Loxam Group, Nationwide Platforms is the UK's largest powered access specialist with a fleet of 10,500 machines operating from a network of 26 depots. The company also ensure the industry is properly trained in the safe use of powered access and in 2016 it retained its position as the world's largest IPAF provider for the sixth consecutive year after training more than 15,000 delegates. In addition, it trained a further 1,500 delegates on a range of PASMA, IOSH and other Health & Safety courses, making it one of the world's largest providers of working at height training.