2nd Line Support Engineer, Microsoft

3 weeks ago


England, United Kingdom Ingram Micro Full time

2nd Line Support Engineer

Join us as a 2nd Line Support Engineer at Comms-care and play a pivotal role in delivering exceptional technical support. You'll be at the forefront of resolving IT issues, collaborating with a dynamic team to ensure seamless operations.
As a 2nd Line Support Engineer you will:

Provide 2nd line technical support to clients, addressing issues related to hardware, software, and network infrastructure.
Diagnose and troubleshoot complex IT issues, escalating to 3rd line support when necessary.
Install, configure, and maintain hardware and software components.
Ensure compliance with IT policies, procedures, and security protocols.
Proven experience as a 2nd Line Support Engineer or similar role in an IT environment.
Knowledge of Cisco networking equipment and systems would be advantageous
Experience in a Support/ Service/ Helpdesk environment
Familiarity with networking protocols and hardware.
CompTIA A+, Microsoft Certified: As the UK s leading strategic channel-only IT solutions and services provider Comms-care are committed to helping our partners thrive and grow. Comms care manages all aspects of IT lifecycle, from consultancy, design and implementation to managed services and reactive field support covering technologies such as Routing & Switching, Security, Servers, Desktops, Voice & Unified Communications, and Wireless. A seamless extension to your team, we make it our mission to reduce complexity and work in partnership with you towards a common goal, developing quality technology solutions which add real value to your customer relationships.
Our fantastic mentality has allowed us to continue delivering phenomenal service to our customers in a predominantly remote based environment We want associates with a strong desire to succeed. We offer a competitive base and benefits package.
#



  • England, United Kingdom Curo Resourcing Ltd. Full time

    Start Date: ASAP My client is one of the UK’s leading technology services, solutions and support providers, with a passion for helping ambitious organisations and their people to succeed. They work with a wide range of clients, with an equally wide range of needs and ambitions, helping their clients transform the way they do business by providing them...


  • England, United Kingdom TalentSpa Recuitment Full time

    Are you ready to elevate your IT career to the next level? Do you thrive in a dynamic, fast-paced environment where problem-solving is the name of the game? Look no further! We're seeking a talented 2nd Line IT Support Engineer to join our vibrant team in Huddersfield. As a 2 nd Line IT Support Engineer, you'll be tasked with resolving escalated...


  • England, United Kingdom Tank Recruitment Full time

    Job Title: 2nd Line IT Support Engineer Client Overview: I am recruiting a 2nd Line IT Support Engineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional technical services to their external customers. Our client is a leader in providing innovative IT solutions and is committed to offering...


  • England, United Kingdom Ingram Micro Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: 2nd Line Support Engineer Join us as a 2nd Line Support Engineer at Comms-care and play a pivotal role in delivering exceptional technical support. You'll be at the forefront of resolving IT issues, collaborating with a dynamic team to ensure...


  • England, United Kingdom BeTechnology Group Full time

    My client is a well-established MSP, and they are looking for a strong 2nd Line IT Technician to join their growing team. They have a small close knit, family feel team offering you a great opportunity to get hands on with a wide range of technology, be an escalation point, get hands on with project work and work with their wide range of clients on a...


  • London, England, United Kingdom Sharp UK Full time

    Sharp IT Services has an excellent new career opportunity based in Mayfair, London for aCheck you match the skill requirements for this role, as well as associated experience, then apply with your CV below.On-Site 2nd Line Support Engineerposition.Key ResponsibilitiesThe On-Site 2nd Line Engineer will be based at one of our client sites and will assist with...


  • England, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Senior 2nd Line Support Engineer - Kent - GBP35,000 + Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider based in Kent. They specialise in providing comprehensive IT Solutions and support to help their clients optimise their technology infrastructure, enhance productivity and...


  • England, United Kingdom Mexa Solutions LTD Full time

    9 day working fortnights are pretty nice! Enjoying every other Friday off work. You'll get that with this organisation. When you're in the office, you'll get to show off your IT super powers on a daily basis in this 2nd line team of 6 staff. You'll be working with an IT Service Provider providing onsite IT support to their customers across...


  • England, United Kingdom Senitor Associates Ltd Full time

    My client is seeking a talented IT professional with a passion for entertainment to drive innovation and deliver unforgettable experiences. If you're ready to be part of something extraordinary, apply now! Key Responsibilities- Offer 2nd & 3rd line technical support for approved hardware and software. Collaborate with third-party service suppliers to...

  • Support Engineer

    2 weeks ago


    England, United Kingdom OCC Computer Personnel Full time

    Support Engineer - 24x7 - 2nd / 3rd Line Support Experienced 24x7 Support Engineer to join a new operations team. Providing 2nd/3rd line support engineer with patching experience. You will play a crucial role in maintaining and enhancing IT infrastructure, ensuring optimal performance and reliability. This is working in the defence and security industry so...


  • England, United Kingdom Laraveldaily Full time

    We’re the recognized global leaders in Microsoft recruitment; it’s all we do. Since 2006, we’ve worked with over 21,000 organizations around the world to meet their staffing needs. Our 500+ consultants work in 12 offices across Europe, North America and Asia-Pacific to give you access to the best Microsoft jobs available. As part of Tenth Revolution...


  • England, United Kingdom Laraveldaily Full time

    We’re the recognized global leaders in Microsoft recruitment; it’s all we do. Our 500+ consultants work in 12 offices across Europe, North America and Asia-Pacific to give you access to the best Microsoft jobs available. As part of Tenth Revolution Group, we focus exclusively on Microsoft recruitment. We’ve been able to build relationships with some of...


  • England, United Kingdom Adecco Full time

    Adecco Public is partnering with an organisation who is looking to engage an Infrastructure Engineer on an initial 6 month contract with potential extensions and/or permanent employment. The post is to support 2nd / 3rd Line IT support to all corporate computer systems and associated Infrastructure, including VMware, Netapp, Microsoft, Office 365 and Citrix...


  • England, United Kingdom Thomas Ren Associates Full time

    A 1st/2nd Line Support Engineer / Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA s Providing incident management & stakeholder facing communication for customers as...


  • England, United Kingdom Xact Placements Limited Full time

    My client are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Engineer to join their expanding team. Provide 1st Line Support via remote tools and telephone to customers • Logging tickets, liaising with 2nd and 3rd line Support Consultants when needed • Prioritising workloads and complete service desk tickets in line...


  • England, United Kingdom Pearson Whiffin Recruitment Full time

    Job Description 3rd Line Support Engineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3rd Line Support Engineeryou will be responsible for providing technical support in line with business requirements and processes. Providing proactive and reactive problem...

  • Service Desk Engineer

    1 month ago


    England, United Kingdom Chassam Recruitment Limited. Full time

    Service Desk Engineer - 2 nd line Support I am currently looking to recruit a 2 nd line Support Engineer/ Service Desk Analyst for a leading company based in Blackburn. This is an exceptionally exciting role where you will be working as part of a team on a Service Desk dealing with 2 nd Line Support. The Role: As a Service Desk Engineer you will be...


  • England, United Kingdom Big Red Recruitment Midlands Limited Full time

    Want to get involved in the digital transformation of a growing organisation? Want an opportunity to progress into a more senior IT role and play a crucial part in key project work? If you are looking for the next step in a fast paced environment, helping drive the adoption of cloud technologies this is for you! As System Engineer you will join a team of...


  • England, United Kingdom Xact Placements Limited Full time

    My client are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to their Managed Service clients, working on BAU support calls. The ideal candidate will...

  • Service Desk Engineer

    1 month ago


    England, United Kingdom Chassam Recruitment Limited. Full time

    Service Desk Engineer – 1 st /2 nd Line Chassam Recruitment are currently looking to recruit for a Service Desk Engineer for a leading company based in Blackburn. This is an exciting position where you will be working as a part of a busy team providing 1 st and 2 nd line Service Desk Support. You will be responding to telephone calls and emails,...