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Hospitality Host

3 months ago


Gloucestershire, United Kingdom Leonardo Hotel Cheltenham Full time

Be Yourself - Be a Bold Team Player - Be Leonardo
Apply (by clicking the relevant button) after checking through all the related job information below.
The shift pattern for this role are 06:30 - 15:00, on a rota basis of 5 days a week.
As a Breakfast Host, you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role You'll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel's restaurant and bar.
Some of the perks our colleagues enjoy include:


Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you've been dreaming of
Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
Meals on duty
Talent referral scheme: earn yourself a bonus for recommending a friend to join us
We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
Ongoing job-related training programmes with clear paths for progression


If you're our ideal Breakfast Host, you will:


Be yourself
Share your positive energy with guests and your team
Meet and greet guests upon arrival
Manage reservations and table allocations
Ensure all dietary requirements are noted down and make recommendations accordingly
Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again
Have a can-do attitude
Be confident in speaking with guests and the team - we love building a good rapport

Why come join us?
We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. In our business, your hard work and pace is valued so it's our role to keep you at the top of your game as a Hospitality professional Our "GROWonline" learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years'; there's never been a more exciting time to come join us
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