Weekend Receptionist Car Dealership

6 months ago


Gloucestershire, United Kingdom Brook Street Full time

**Host/Receptionist**

**Location - Gloucester**

**Pay rate - £10.42 per hours**

**On going temporary contract**

**Start date ASAP**

**Responsibilities**:
Front Desk Operations:

- Greet and welcome visitors, customers, and clients with a warm and friendly demeanour.
- Answer incoming phone calls promptly and direct them to the appropriate department or staff member.
- Respond to inquiries about the dealership's products, services, and general information.

Customer Service:

- Provide exceptional customer service by addressing customers' inquiries, concerns, and requests promptly and professionally.
- Schedule appointments for customers with sales, service, and other departments as needed.
- Ensure customer satisfaction by actively listening to their needs and ensuring their queries are resolved or escalated appropriately.

Administrative Support:

- Handle administrative tasks, including data entry, filing, photocopying, and maintaining records.
- Assist with preparing and processing paperwork related to vehicle sales, service appointments, and financing.
- Manage and maintain the dealership's customer database and ensure its accuracy.
- Communication and Coordination:
Liaise with various departments within the dealership to facilitate smooth communication and efficient operations.

Coordinate with sales and service teams to ensure timely follow-up with customers and provide status updates.

Facility Management:

- Monitor and maintain the cleanliness and appearance of the reception area and the showroom.
- Assist in maintaining office supplies inventory and placing orders when necessary.

Guest Relations:

- Offer hospitality services to guests, such as offering refreshments and ensuring their comfort while waiting.
- Handle guest complaints or concerns professionally and escalate issues to the appropriate personnel when necessary.


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