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Research Scientist
4 weeks ago
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. And with over $1 billion invested annually in RD, we empower our teams to put science into meaningful action and give our RD colleagues the autonomy, resources and tools they need to take science a step beyond.
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. And with over $1 billion invested annually in RD, we empower our teams to put science into meaningful action and give our RD colleagues the autonomy, resources and tools they need to take science a step beyond.
The Technical Application Scientist - Clinical Sequencing is part of the Life Sciences Solutions Group (LSG) which is one of six groups within Thermo Fisher Scientific and is an important contributor to the companys total value proposition. With an innovative and broad life sciences portfolio, a strong presence at bench, outstanding web and e-commerce channels, industry-leading on-site supply center coverage and one of the most technically experienced sales and support teams, LSG brings incredible core strength to the broader company.
The Technical Applications Scientist II will take ownership for providing pre- and post-sales technical support for part of our sequencing portfolio, particularly Ion Torrent Next Generation Sequencing instrumentation and Oncomine and AmpliSeq applications, software and analysis. The TAS II will provide support directly to customers and field personnel, as well as relaying feedback to the organization.
Inquiries may be received via telephone, email, or web form.
Work with Clinical Application Scientists and Field Application Scientists to ensure effective support for Ion and Oncomine Assays. Collaborate on customer projects, providing technical expertise and clinical insights to enhance the implementation and utilization of our NGS platforms.
Accurately record pertinent information from customer contacts in our Customer Relationship Management system and assist in the development of continuous improvement.
Gather commercial and technological trends and convert them into technical tips, create FAQs and work on troubleshooting guides.
Recommend changes to our knowledge databases, websites, and other company-managed resources of technical information.
Participate in frequent training on products and continuing education on our new applications and technologies.
A minimum of travel may be required for the position.
Bachelor's degree in a relevant scientific field (e.g., Molecular Biology, Genetics, Bioinformatics) is required.; a Master's degree or PhD/post-doctoral experience in a relevant field is preferred.
2-10 years laboratory experience.
~ Previous experience working in a clinical laboratory or clinical research environment, with exposure to NGS technologies and interpretation of genomic data, is highly desirable.
~ Fluent in Spanish and English (min. Additional European languages are an asset.
Requires in depth knowledge of NGS instruments, software, kits, and services and proficiency in working with NGS products, particularly Ion Torrent and Oncomine Assays, is critical.
Familiarity with bioinformatics tools and data analysis pipelines commonly employed in NGS workflows is preferred.
Willingness to adapt to evolving technologies and stay up-to-date with the latest advancements in NGS and clinical oncology. Demonstrated commitment to continuous learning and professional development.
Regulatory knowledge: A firm understanding of the laws, regulations and guidelines that govern the clinical diagnostic sector, with a willingness to stay up to date with the ever-evolving regulatory landscape, ensuring awareness of the legal obligations and requirements which businesses must adhere to.
Demonstrated ability to effectively communicate, both orally and in writing, to customers and colleagues.
Digital literacy, including spreadsheet, database, word processing and Internet applications.
A minimum two-year dedication to Technical Support is required due to the extensive up-front training needed to fully support our expansive product line.
Seniority level Mid-Senior level
Employment type Full-time
Job function Research, Analyst, and Information Technology
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