Removals Coordinator

1 day ago


London, United Kingdom Alchemy Global Talent Solutions Full time

Our client, a leading removals company, is seeking a driven European Removals Manager to join their team on a hybrid working basis. You will manage and grow their European removals and relocation services, driving business development across private, trade, and corporate clients to deliver efficient, high-quality international removals.
Develop and close new business opportunities for private and trade removals across Europe.
Reach out to prospective removals clients and global trade partners via email and phone to promote their European moving services.
Generate and follow up on quotations, negotiate terms, and close deals to secure new removals clients or global relocation contracts.
Schedule pre-move surveys, liaise with clients and partners to understand move requirements and removals customs needs.
Monitor removals progress, address any issues or service failures, liaise with clients or partners to resolve problems, including post-move follow-up, insurance claims or complaints.
Ensure compliance with removals industry standards and quality systems, and that all data and customer information is handled confidentially.
Provide cover and support for colleagues when required, and participate in ad-hoc projects or tasks as directed by management.
Promote a collaborative and supportive team culture, contributing to professional development, quality improvement and operational excellence.

Prior experience working in the removals or international relocation industry (private, corporate or trade relocations).
Proven track record in sales or business development within removals, relocation, or logistics services.
Excellent communication skills (phone and email), with the ability to build and maintain partner and customer relationships across cultures.
Strong organisational and planning skills, with an eye for operational detail, resource allocation and efficient scheduling.
Ability to negotiate competitive supplier rates and manage costings to protect margin, while maintaining service standards.



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