Engineer - Support Engineering

4 weeks ago


United Kingdom Evertz Full time

Evertz is looking for highly technical and self-motivated individuals for a challenging role in enterprise class software/hardware support engineering. While working with Evertz Enterprise Support group you will be supporting major M+E customers globally. The opportunities to learn and grow within the industry are limitless. Our products use a broad range of leading-edge technologies that are highly relevant in both the IT and Media Entertainment Industries, amongst others
You will assist customers in maintaining superior system up-time and performance by assisting the with quick, efficient and professional problem solving. You will be integrally involved in both private and public cloud deployments of the Evertz hardware and software technology stack.
Recommend solutions utilizing various levels of technical language appropriate to the customer in a timely, clear, and professional manner
Support the development of communications tools by generating or authoring customer guides as well as by providing detailed technical information to technical writing group.
Understanding of network technologies (DNS, DHCP, TCP/IP, Firewalls, Switches)
Work experience with Linux (any flavor)
Knowledge of cloud computing environments (AWS) is preferred
Database experience would be an asset
Unparalleled desire to help the customer and deliver service excellence
Passion for technology and learning new software and hardware products
Problem-solving ability and ability to react to changing situations
Degree or diploma in Computer, Electronics or Computer Electronics is an asset.
Must have a valid Ontario driver’s license
Must be eligible for international travel and able to work alone with little or no supervision
Competitive total compensation package with benefits
Career progression.Casual work environment
Work remotely
Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery. Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.
With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.


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