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S - Sales Apprentice
4 months ago
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Our Contact Centre Apprentices focus on having great conversations and delivering the best service for our customers.
Working in our Contact Centre you’ll be part of one of our Customer Sales Teams who work hard to deliver the best service in the country to new and existing customers. We have three main Sales teams in which this role may sit: We’ll help you develop all the skills, knowledge and confidence you need to help our customers get great value from Sky.
We’ll help you develop all the skills, knowledge and confidence you need to help our customers get great value from their existing products, or by introducing them to new ones.
We’ll help you develop all the skills, knowledge and confidence you need to give our customers extraordinary service ensuring our customers have the best start with Sky.
As an Apprentice with us you’ll be fully supported to achieve a nationally recognised Customer Service qualification by the end of your first 12 months at Sky. In your first four weeks, you’ll be fully supported by a learning specialist in our Start@Sky programme – learning all about our how we deliver outstanding customer service, making you an expert in this field.
You’ll then join Live@Sky, start to take live calls from our customers, with support from experienced advisors to help you along the way.
You’ll also learn life skills along the way, that will help you with your career and personal growth.
Flexible: your typical shift pattern will vary, and you’ll need to be available to work evenings and weekends.
Job Type: Apprenticeship
Company pension
* Employee discount
* Sick pay
8 hour shift
