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Business Development Support Manager

1 month ago

Romford Greater London, United Kingdom Kentures LTD Full time

The Business Support Manager to oversees the administrative functions within a business, ensuring smooth operations and effective support to various departments.

Responsibilities

  • Manage and coordinate administrative procedures and systems.
  • Develop and implement office policies and procedures.
  • Monitor and maintain office supplies inventory.
  • Handle correspondence, complaints, and queries.
  • Organize and schedule meetings and appointments.
  • Support budgeting and bookkeeping procedures.
  • Create and update records and databases.
  • Supervise administrative staff and divide responsibilities to ensure performance.
  • Manage agendas/travel arrangements/appointments etc. for the upper management.
  • Support budgeting and bookkeeping procedures.
  • Handle incoming sales inquiries via phone, email, or in-person visits.
  • Process sales orders accurately and efficiently.
  • Coordinate with sales representatives to provide necessary support and information.
  • Resolve customer complaints or concerns in a timely manner.
  • Maintain and update customer databases.
  • Generate sales reports and analyze sales data.
  • Coordinate with marketing department for promotional activities and campaigns.
  • Liaise with other departments to ensure timely delivery of products/services.
  • Provide administrative support to the sales team, including scheduling appointments and preparing sales materials.

Qualifications

  • Proven experience as an Administration Manager or similar managerial role.
  • Solid knowledge of office procedures.
  • Experience with office management software like MS Office (MS Excel, MS Word, and MS Outlook, in particular).
  • Strong organizational and planning skills.
  • Excellent written and verbal communication skills.
  • Attention to detail and problem-solving skills.
  • Ability to multitask and prioritize daily workload.
  • Leadership skills and ability to manage a team.
  • Bachelor’s degree in Business Administration or relevant field.

Job Type: Full-time

Schedule: Working days/hours: 40 hours within a 5 to 6-day week

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